Corporate website and eCommerce platform for a multinational paint manufacturer

The Need

Berger Paints, a globally trusted paint manufacturer, needed a comprehensive digital presence that could serve multiple stakeholders—from direct consumers to dealer networks—while empowering their marketing team with full content control. They were looking for a corporate website and eCommerce system that could handle direct product sales, provide secure dealer access, and offer robust administrative controls for managing users, content, and reporting. The challenge was to create a flexible, scalable platform that could support their evolving digital roadmap while maintaining the security and reliability expected from an enterprise-grade solution. With aspirations to reach hundreds of thousands of customers online and create millions of annual brand impressions, Berger needed a platform that could grow with their ambitions.

The Solution

We built a comprehensive Website & eCommerce Platform that transformed Berger's digital presence and enabled direct-to-consumer sales at scale. The solution represents a complete end-to-end digital ecosystem designed to serve multiple user types and business needs.

At the heart of the platform is a Custom CMS with Admin Controls that provides Berger's marketing team with full content, structure, and visual control through a secure admin interface. This empowers non-technical team members to manage campaigns, update content, and maintain the site without developer dependency, while maintaining robust user roles and reporting capabilities for governance and analytics.

The Integrated eCommerce Platform enables both direct-to-consumer and dealer sales channels with a built-in payment gateway and comprehensive product catalog. Customers can browse products, place orders, and complete transactions seamlessly, while dealers have their own secure access portal for bulk ordering and account management. The platform supports Berger's complex business model by accommodating different pricing structures, user types, and transaction flows within a single unified system.

We delivered complete End-to-End services covering every aspect of the digital transformation—from UX/UI design and architecture planning to Laravel/PHP development, data migration from legacy systems, and comprehensive testing. This holistic approach ensured the platform launched smoothly and integrated seamlessly with Berger's existing business processes.

The impact has been substantial: the platform has enabled over 500,000 direct buyers to purchase online and generates more than 1,200,000 annual customer impressions, dramatically expanding Berger's digital reach and creating new revenue streams while enhancing brand visibility.

The Challenge

The primary challenge was building a platform flexible enough to serve multiple audiences—direct consumers, dealer networks, and internal marketing teams—while maintaining security, performance, and ease of use for each group. The eCommerce functionality needed to support complex business logic including different pricing tiers, dealer-specific catalogs, secure payment processing, and inventory management, all while providing a seamless shopping experience.

Creating a CMS that was powerful enough for enterprise needs yet intuitive enough for non-technical marketing staff required careful UX design and extensive user testing. The system needed to support Berger's content-heavy approach with campaign management capabilities, while ensuring that content updates wouldn't break the site or compromise security.

Data migration from Berger's existing systems presented significant technical challenges, as legacy product data, customer information, and dealer relationships had to be accurately transferred without disruption to ongoing business operations. The platform also needed to be architected for scale from day one, capable of handling hundreds of thousands of concurrent users during peak promotional periods while maintaining fast load times and transaction reliability.

Balancing full content control for the marketing team with secure administrative controls and reporting required sophisticated role-based access systems and audit trails throughout the platform.

The Partnership

Our collaboration with Berger Paints was a true end-to-end partnership that went far beyond development. We began by working closely with their marketing, sales, and IT teams to understand their business model, customer journeys, and operational workflows. This deep discovery phase informed every design and architectural decision throughout the project.

We took ownership of the entire digital transformation journey—conducting user research to design intuitive interfaces for different user types, architecting a scalable platform that could support Berger's growth ambitions, managing complex data migration from legacy systems, and conducting rigorous testing to ensure a flawless launch.

The partnership included extensive training for Berger's marketing team on the CMS, ensuring they could confidently manage content and campaigns independently. We also provided ongoing support during the critical post-launch period to optimize performance and address evolving business needs.

The measurable success—enabling 500,000+ direct buyers and generating 1,200,000+ annual customer impressions—demonstrates how this collaborative approach created a digital platform that not only met immediate needs but positioned Berger for continued growth in the digital marketplace.

Tech Stack

We engineered the platform using PHP Laravel, MySQL, and WordPress to deliver a solution tailored to Berger's requirements for flexibility, security, and full content control. Laravel provided the robust framework for custom eCommerce functionality and complex business logic, MySQL ensured reliable data management at scale, and WordPress powered the content management system with its proven CMS capabilities. This technology combination supported seamless CMS operations and eCommerce features built around Berger's evolving digital roadmap, providing the flexibility to adapt to changing business needs, the security required for financial transactions and user data protection, and the performance necessary to serve hundreds of thousands of customers with millions of annual impressions.

eLearning platform and CMS for a US Embassy-funded educational center

The Need

EMK Center, a US Embassy-funded educational institution, needed a comprehensive digital transformation to serve as their primary hub for learning and engagement. They were looking for a website and eLearning platform that could showcase their events and publications while delivering robust Learning Management System (LMS) features to their learners. The center required a solution that could handle ebooks, diverse learning content, and payment gateway integration to support their educational programs. With a growing community of learners and an expanding catalog of digital resources, EMK Center needed a platform that could serve as the centralized digital hub where users could access learning materials, stay updated on events, and engage with the center's educational offerings seamlessly.

The Solution

We developed a comprehensive eLearning Portal and CMS that transformed EMK Center's digital presence and learning delivery capabilities. The solution represents a complete educational ecosystem designed to serve both learners and administrators.

The Custom LMS Platform delivers a tailored eLearning experience with integrated ebooks and payment processing capabilities. Learners can access course materials, download ebooks, enroll in programs, and complete payments—all within a unified platform. The LMS supports diverse content types and provides tracking mechanisms to monitor learner progress and engagement, creating a structured learning environment that scales with the center's educational mission.

We built a Dynamic CMS Backend that provides EMK Center's team with full administrative control over structure, content, and visuals through secure management panels. This empowers staff to update event information, publish new learning materials, manage user enrollments, and maintain the platform without technical dependencies. The CMS ensures that the center can keep content fresh and relevant while maintaining complete control over the user experience.

The platform serves as the digital hub for users to access learning materials and receive event updates, creating a centralized touchpoint for all interactions with EMK Center. The integrated payment gateway enables seamless transactions for course enrollments and resource purchases, supporting the center's sustainability.

Through our Rapid Tech Stack Build using Laravel, WordPress, and MySQL, we delivered fast, modular development that met the center's timeline and budget requirements. We also managed comprehensive Data Migration & Testing, ensuring that existing content was accurately migrated, quality assurance was conducted thoroughly, and the platform was deployed without downtime—maintaining continuity of service for learners.

The impact has been substantial: the platform now supports over 50,000 learners through the LMS and enables more than 18,000 ebook downloads annually, dramatically expanding EMK Center's educational reach and digital resource accessibility.

The Challenge

The primary challenge was creating a platform that could serve dual purposes—functioning as both a public-facing website showcasing events and publications, and as a full-featured LMS delivering structured learning experiences. The system needed to handle diverse content types including ebooks, course materials, video content, and interactive learning modules, while maintaining performance and usability across all formats.

Integrating payment gateway functionality for course enrollments and resource purchases required careful consideration of security, user experience, and financial compliance. The platform needed to support different pricing models and transaction types while providing learners with a seamless checkout experience.

Building a CMS that was powerful enough to manage complex LMS features—including user enrollments, progress tracking, content scheduling, and reporting—yet intuitive enough for non-technical staff required sophisticated architecture and extensive user testing. The admin interface needed to provide granular control without overwhelming users with complexity.

Data migration from EMK Center's existing systems presented technical challenges, as legacy content, user data, and learning materials had to be accurately transferred while maintaining proper categorization and relationships. The platform also needed to be architected to support 50,000+ learners and facilitate 18,000+ annual ebook downloads without performance degradation.

Ensuring the platform could scale with EMK Center's growing educational programs while maintaining fast load times, reliable ebook delivery, and smooth LMS functionality required careful optimization and robust infrastructure planning.

The Partnership

Our collaboration with EMK Center was built on a deep understanding of their educational mission and the needs of their diverse learner community. We worked closely with their staff to understand how educators and learners would interact with the platform, ensuring that every feature served a genuine educational purpose.

The partnership involved comprehensive planning to map out the entire learner journey—from discovering events and browsing publications to enrolling in courses, accessing ebooks, and completing learning modules. We designed intuitive interfaces that would be accessible to learners with varying levels of digital literacy, while providing administrators with powerful tools to manage the educational ecosystem.

We delivered end-to-end services including custom development, content migration from legacy systems, rigorous quality assurance testing, and seamless deployment without downtime. Our team also provided training to EMK Center staff on managing the CMS and LMS features, ensuring they could confidently maintain and expand the platform independently.

The measurable success—supporting 50,000+ learners and enabling 18,000+ annual ebook downloads—demonstrates how this collaborative approach created a digital platform that amplifies EMK Center's educational impact and creates accessible learning opportunities for a broad community.

Tech Stack

We built the platform using PHP Laravel, WordPress, and MySQL to create a fast, modular solution with integrated CMS and LMS capabilities. Laravel provided the robust framework for custom LMS functionality including course management, user tracking, and payment integration. WordPress powered the content management system with its proven CMS capabilities for events, publications, and general content. MySQL ensured reliable data management for user records, learning materials, and ebook resources. This technology combination enabled rapid development while maintaining the flexibility for future enhancements, the security required for educational content and payment processing, and the performance necessary to support 50,000+ learners accessing course materials and downloading ebooks—with secure admin controls for managing content, users, and learning resources at scale.

Omnichannel eCommerce platform with mobile app for a leading furniture retailer

The Need

Hatil Furniture, one of the region's premier furniture retailers, recognized the need to transform their customer experience through digital innovation. They were looking for an omnichannel eCommerce solution that could seamlessly connect their web and mobile presence, enabling customers to browse, visualize, and purchase furniture across multiple touchpoints. The company needed a platform that could showcase their extensive product catalog with immersive 360° views, provide real-time order tracking, and offer innovative features like a virtual room planner to help customers visualize furniture in their spaces. With a growing customer base and ambitious expansion plans, Hatil required a scalable architecture that could handle traffic spikes during promotional campaigns and international growth, while also streamlining operational workflows to reduce manual processing and errors.

The Solution

We developed a comprehensive omnichannel eCommerce platform encompassing both a website and mobile app that revolutionized how Hatil engages with customers and manages their digital commerce operations.

The Unified Digital Experience creates a seamless platform across web and mobile channels, enhancing the customer journey from product discovery to purchase completion. Customers can browse Hatil's rich product catalog featuring 360° product views that allow them to examine furniture from every angle, use the integrated virtual room planner to visualize how pieces will look in their spaces, and utilize the store locator to find physical showrooms. This cohesive experience across digital touchpoints drives sales conversion by removing friction from the buying process and providing customers with the tools they need to make confident purchasing decisions.

The Scalable E-Commerce Core features custom architecture designed specifically to handle traffic spikes during major promotional campaigns and support Hatil's international expansion ambitions. The platform maintains performance and reliability even during peak demand periods, ensuring customers always have a smooth shopping experience regardless of traffic volume.

We implemented comprehensive Operational Streamlining through integrated order, inventory, and delivery workflows that dramatically cut manual processes and eliminate errors. Online ordering with real-time tracking provides customers with visibility into their purchase journey, while backend systems automate fulfillment processes. The customized CMS empowers Hatil's marketing team to manage content, visuals, and promotions easily without technical dependencies, enabling agile campaign execution and content updates.

Looking to the future, we built a Foundation for Innovation with an API-based modular backend that enables future-ready upgrades. This architecture has already supported the implementation of advanced features like VR showrooms for immersive product experiences and carbon footprint tracking to support Hatil's sustainability initiatives, demonstrating the platform's adaptability to emerging technologies and evolving business needs.

The measurable impact has been significant: the platform now serves over 100,000 monthly active users and has achieved a 40% reduction in manual order processing, dramatically improving both customer experience and operational efficiency.

The Challenge

The primary challenge was creating a truly unified omnichannel experience that provided consistent functionality and user experience across web and mobile platforms. The furniture shopping journey is inherently visual and tactile, so replicating the in-store experience digitally required innovative features like 360° product views and a virtual room planner—both technically complex to implement while maintaining fast load times and smooth interactions.

Building a scalable architecture capable of handling traffic spikes during promotional campaigns and international expansion presented significant infrastructure challenges. The platform needed to maintain performance under high concurrent user loads while supporting complex eCommerce operations including inventory management, order processing, payment gateway integration, and real-time order tracking across multiple regions and currencies.

Integrating order, inventory, and delivery workflows to achieve meaningful operational streamlining required deep integration with Hatil's existing backend systems and business processes. The solution needed to automate manual tasks without disrupting established workflows, while providing real-time visibility into inventory levels, order status, and delivery logistics across multiple channels and locations.

Creating a CMS intuitive enough for marketing teams to manage content, visuals, and promotions independently, while maintaining the integrity of the eCommerce platform and ensuring updates didn't break functionality, required careful architecture and extensive user testing. Additionally, building an API-based modular backend that could support future innovations like VR showrooms and carbon footprint tracking meant anticipating requirements that didn't yet exist and designing for maximum flexibility.

The Partnership

Our collaboration with Hatil was built on a shared vision of transforming the furniture shopping experience through digital innovation. We worked closely with their teams across marketing, sales, operations, and IT to understand the complete customer journey and identify opportunities where technology could enhance both customer satisfaction and operational efficiency.

The partnership involved comprehensive discovery and planning phases where we mapped out the omnichannel experience, designed the virtual room planner and 360° product visualization features, and architected workflows that would streamline operations. We conducted extensive user research with Hatil's customers to ensure features like the room planner genuinely added value to their buying process.

We delivered end-to-end services including UX/UI design for both web and mobile platforms, custom development of the eCommerce core and CMS, integration with payment gateways and logistics systems, and thorough testing across devices and scenarios. Our team also provided training to ensure Hatil's staff could confidently manage the platform and leverage its full capabilities.

The measurable success—supporting 100,000+ monthly active users and achieving 40% reduction in manual order processing—demonstrates how this collaborative approach created a platform that simultaneously enhances customer experience and drives operational excellence. The API-based architecture we built continues to enable Hatil to innovate with features like VR showrooms and sustainability tracking, positioning them as digital leaders in the furniture retail industry.

The Tech Stack

We built the platform using React.js, Flutter, Node.js, and MongoDB, integrated with nopCommerce, Next.js, Swift, and Kotlin to create a robust, modern omnichannel solution. React.js and Next.js power the responsive web experience with fast performance and SEO optimization. Flutter enables a unified codebase for cross-platform mobile development, while Swift and Kotlin provide native optimizations for iOS and Android respectively. Node.js delivers the scalable backend API architecture that handles high concurrent traffic and supports the modular, API-based approach for future innovations. MongoDB provides flexible data management for product catalogs, user data, and order information. The nopCommerce integration adds proven eCommerce capabilities, while the custom CMS and integrated payment gateway ensure smooth order processing. This technology combination supports the custom architecture needed to handle traffic spikes during campaigns and international expansions, provides the foundation for innovative features like VR showrooms and carbon footprint tracking, and includes secure admin panels for product management, user control, and analytics—all while delivering the unified digital experience across web and mobile that drives Hatil's omnichannel success.

B2B marketplace platform empowering women entrepreneurs with World Bank support

The Need

The SME Foundation (SMEF), with funding from the World Bank, recognized a critical gap in market access for women entrepreneurs in Bangladesh.

Despite having quality products and services, women-led small and medium enterprises struggled to connect with institutional buyers and showcase their offerings on a global stage.

SMEF needed a comprehensive digital marketplace that could empower these women entrepreneurs by enabling supplier registration, professional profile creation, and product showcasing capabilities.

The platform needed to serve a dual purpose—providing women suppliers with the tools to present their businesses professionally while offering buyers and large institutions a secure online portal to browse, search, and interact with suppliers globally.

The goal was to create an inclusive B2B ecosystem that would break down traditional barriers to market access and enable women entrepreneurs to compete in institutional procurement and international trade.

The Solution

We developed a comprehensive Supplier Marketplace platform that has become a transformative tool for women's economic empowerment in Bangladesh, funded by the World Bank and built specifically for SMEF's mission.The World Bank-Funded eMarketplace creates a dedicated digital space where women entrepreneurs can showcase and sell their products globally.

The platform provides sophisticated supplier registration and onboarding workflows that guide women business owners through creating comprehensive profiles highlighting their capabilities, certifications, product catalogs, and business credentials.

This professional presentation levels the playing field, allowing women-led SMEs to compete for opportunities they previously couldn't access.The Supplier-Buyer Platform functions as a complete end-to-end B2B system that facilitates connections between suppliers and institutional buyers.

Women entrepreneurs create detailed supplier profiles showcasing their products, services, certifications, and business history.

Institutional buyers—including corporations, government agencies, and international organizations—gain access to browse verified suppliers, use advanced search tools to find specific capabilities or products, and initiate business relationships.

The platform's search functionality allows buyers to filter by industry, product category, certification status, location, and other criteria, ensuring they can efficiently discover suppliers that meet their procurement requirements.

We built a robust Admin CMS & Data Migration system with a custom backend that provides SMEF administrators with complete control over content management, user administration, reporting, and analytics.

A critical component was migrating scanned supplier records from legacy systems into the new digital platform, ensuring historical data and existing supplier relationships were preserved while transitioning to the modern system.

The admin panel provides comprehensive reporting capabilities, allowing SMEF to track supplier onboarding, buyer engagement, transaction activity, and measure the program's impact on women's economic participation.

The measurable impact has been substantial: the platform has successfully onboarded over 12,000 women-led SMEs and facilitated more than $6.8 million in completed transactions, demonstrating how digital infrastructure can create genuine economic opportunities and drive inclusive growth.

The Challenge

The primary challenge was designing a platform that could serve two distinct user groups with different needs and capabilities. Women entrepreneurs often have varying levels of digital literacy and business experience, so the supplier onboarding and profile creation process needed to be intuitive and supportive, guiding users through presenting their businesses professionally without overwhelming them with complexity.

For institutional buyers, the platform needed sophisticated search and filtering capabilities to efficiently discover suppliers meeting specific procurement criteria among thousands of profiles.

Building advanced search tools that could handle complex queries across multiple parameters while maintaining fast performance required careful database design and optimization.

Data migration from scanned supplier records presented significant technical challenges. Legacy information existed in non-standardized formats, requiring intelligent processing to extract, validate, and structure data into the new system while maintaining accuracy and completeness. Ensuring data quality during migration was critical, as incorrect supplier information could undermine trust in the platform.

Creating a secure online portal that could facilitate global B2B interactions required robust security measures, including user authentication, data encryption, and access controls. The platform needed to protect sensitive business information while enabling transparency and discovery.

Additionally, building reporting and analytics capabilities that could measure program impact and provide insights for SMEF's continuous improvement required thoughtful data architecture and dashboard design.

Scaling the platform to support 12,000+ women-led SMEs while maintaining performance, facilitating millions of dollars in transactions, and ensuring reliability for both suppliers and institutional buyers required infrastructure capable of handling significant concurrent usage and transaction volumes.

The Partnership

Our collaboration with SMEF and the World Bank was driven by a shared commitment to women's economic empowerment and inclusive development. We worked closely with SMEF's team to understand the specific challenges women entrepreneurs face in accessing institutional markets and designed every feature to address those barriers.

The partnership involved extensive consultation with women business owners to understand their needs, capabilities, and the types of support that would genuinely help them compete for larger opportunities.

We designed user-friendly onboarding workflows and profile creation tools that guide suppliers through presenting their businesses professionally, while ensuring the process remained accessible to entrepreneurs with varying levels of digital experience.

We collaborated with institutional buyers to understand their procurement processes and supplier discovery needs, ensuring the platform's search and filtering capabilities would genuinely streamline their sourcing activities.

The secure online portal we built facilitates global interactions while maintaining the trust and security essential for B2B relationships.

Our team managed the complex data migration from scanned legacy records, implementing quality assurance processes to ensure accuracy. We also provided comprehensive training to SMEF staff on using the admin CMS for content management, user control, and reporting, ensuring they could independently manage and grow the platform.

The measurable success—onboarding 12,000+ women-led SMEs and facilitating $6.8M+ in transactions—demonstrates how this collaborative approach created a digital platform that drives genuine economic opportunity and demonstrates the power of technology to advance inclusive development goals.

The Tech Stack

We built the platform using PHP Laravel, Vue.js, and MySQL to create a modern, responsive B2B marketplace with comprehensive management capabilities. Laravel provides the robust backend framework for handling complex business logic, user authentication, and data management across supplier and buyer interactions.

Vue.js powers the dynamic, interactive frontend that delivers smooth user experiences for both supplier profile creation and buyer search activities. MySQL ensures reliable data management for thousands of supplier profiles, product catalogs, transaction records, and user interactions.

This technology combination includes a custom CMS for content and user administration, advanced search capabilities that enable institutional buyers to efficiently discover suppliers across multiple criteria, user management systems for both suppliers and buyers, and secure administrative reporting modules that provide SMEF with insights into platform usage, supplier onboarding trends, transaction activity, and program impact—supporting the platform's mission of empowering women entrepreneurs and facilitating global B2B connections.

Project management and monitoring platform for climate change initiatives

The Need

Palli Karma-Sahayak Foundation (PKSF) needed a comprehensive digital solution to manage their Extended Community Climate Change Project-Flood (ECCCP-Flood), a critical climate resilience initiative.

With multiple implementing partners working across numerous locations and managing complex funding structures, PKSF required a web-based tool that could provide centralized oversight of multi-phase project workflows and progress tracking. The challenge was to create a system that could handle intricate fund management—tracking budget lines, disbursements, reimbursements, and funding sources—while enabling real-time beneficiary monitoring at the task level.

PKSF needed granular control over entity and role access across their organizational hierarchy and implementing partner network, ensuring data security while facilitating collaboration. The goal was to build a platform that would bring transparency, efficiency, and accountability to climate project management while tracking the impact on over 50,000 beneficiaries and generating significant operational cost savings.

The Solution

We developed a comprehensive ECCCP-Flood tracking tool that transformed how PKSF manages climate change projects, providing end-to-end visibility and control over complex, multi-stakeholder initiatives.

The Project Oversight System enables PKSF to set up, assign, and monitor multi-phase project workflows and track progress across all implementing partners and locations. The platform provides a centralized dashboard where project managers can view the status of activities, identify bottlenecks, and ensure projects stay on schedule.

This systematic approach to workflow management eliminates the chaos of disparate tracking methods and creates a single source of truth for project status across the entire initiative.

The Integrated Fund Control module delivers sophisticated financial management capabilities, tracking budget lines, disbursements, reimbursements, and funding sources in real-time. PKSF administrators can monitor how funds flow through the project ecosystem, ensure budgets are adhered to, track expenditures against approved budgets, and manage reimbursement processes.

This level of financial visibility is essential for donor reporting, internal audits, and ensuring funds are used appropriately and efficiently throughout the project lifecycle.

We implemented comprehensive Entity & Role Access controls with granular permissions across PKSF's organizational structure and implementing partner hierarchy. Different user roles—from PKSF headquarters staff to field-level implementing partner personnel—have precisely calibrated access to data and functionality appropriate to their responsibilities. This ensures data security and privacy while enabling collaboration across organizational boundaries.

The Impact Data Logging capability allows field teams to log gender-disaggregated beneficiary impact at the task level in real-time. As activities are completed, staff can record which beneficiaries participated, track progress toward outcomes, and capture demographic information that enables PKSF to understand how the project is reaching different populations.

This granular, real-time impact tracking provides powerful insights for adaptive management and donor reporting.

The measurable impact has been substantial: the platform now tracks over 50,000 beneficiaries and has contributed to $3 million+ in operational cost savings through improved efficiency, reduced errors, and streamlined workflows.

The Challenge

The primary challenge was creating a system that could handle the complexity of multi-phase climate projects involving numerous implementing partners, diverse funding sources, and thousands of beneficiaries across dispersed geographic locations.

The platform needed to accommodate different project phases with varying workflows, budget structures, and reporting requirements while maintaining consistency and data integrity.

Building an integrated fund control system that could accurately track budget lines, disbursements, reimbursements, and multiple funding sources required sophisticated financial logic and rigorous data validation.

The system needed to prevent errors that could lead to overspending, ensure proper documentation of all financial transactions, and provide audit trails for accountability.

Implementing granular entity and role-based access controls across PKSF's organizational hierarchy and multiple implementing partners required careful architecture to ensure users could access the information they needed while protecting sensitive data.

The permission system needed to be flexible enough to accommodate different organizational structures and partnership arrangements without becoming overly complex to administer.

Creating a real-time impact data logging system that could capture gender-disaggregated beneficiary information at the task level while maintaining data quality and user-friendliness for field staff with varying levels of digital literacy presented significant UX and technical challenges.

The system needed to work reliably even in areas with limited connectivity, while synchronizing data accurately when connections were available.

Architecting a platform that could scale to track 50,000+ beneficiaries, manage millions of dollars in fund flows, and support dozens of concurrent users while maintaining performance and reliability required robust infrastructure and careful optimization.

The Partnership

Our collaboration with PKSF was built on a deep understanding of the complexities inherent in managing large-scale climate resilience projects with multiple implementing partners.

We worked closely with PKSF's program management, finance, and field teams to understand existing workflows, pain points, and reporting requirements from both internal and donor perspectives.

The partnership involved extensive consultation with implementing partners to ensure the platform would support their field operations without creating additional burden.

We designed role-based access and data entry workflows that aligned with how different stakeholders actually work, ensuring the system would be adopted rather than resisted.

We provided comprehensive training across the user hierarchy—from PKSF headquarters staff managing overall project oversight to implementing partner field workers logging beneficiary impact.

Our team ensured everyone understood not just how to use the system, but why it was designed the way it was and how it would make their work more effective.

The measurable success—tracking 50,000+ beneficiaries and contributing to $3M+ in operational cost savings—demonstrates how this collaborative approach created a platform that drives genuine operational efficiency, enhances transparency, and strengthens PKSF's ability to demonstrate climate project impact to donors and stakeholders.

The Tech Stack

We built the platform using Vue.js for the frontend and PHP Laravel for the backend, with MariaDB as the database. Vue.js provides a responsive, modular user interface with reusable components that maintain consistency across the complex application while delivering smooth interactions for users with varying technical capabilities.

Laravel delivers the robust backend framework for handling complex business logic including multi-phase project workflows, financial tracking, role-based access controls, and beneficiary data management. MariaDB ensures reliable, scalable data management for tracking thousands of beneficiaries, financial transactions, project activities, and organizational hierarchies.

The platform features modular UI components for different user roles, RESTful APIs enabling potential future integrations with other PKSF systems or donor reporting platforms, secure authentication protecting sensitive financial and beneficiary data, and scalable architecture capable of supporting PKSF's growing climate project portfolio—all working together to provide the real-time tracking, comprehensive fund management, granular access controls, and impact data logging that enable PKSF to effectively manage climate change initiatives.

AI-powered IELTS speaking preparation platform with personalized coaching

The Need

IELTS test takers worldwide struggle with the speaking component, often lacking access to qualified tutors for regular practice and personalized feedback. BandScore9 identified an opportunity to democratize IELTS speaking preparation through artificial intelligence, making high-quality coaching accessible to anyone with an internet connection.

They needed a comprehensive platform that could provide real-time, personalized feedback on fluency, pronunciation, grammar, and vocabulary based on official IELTS Band 9 standards. The challenge was to create an AI-powered system that could simulate authentic IELTS speaking tests, provide detailed score analytics, and offer multiple learning pathways—from self-paced video lessons to live one-on-one sessions with expert tutors.

Additionally, the platform needed to address the psychological barrier of public speaking anxiety through innovative features like anonymous peer conversation rooms, creating a safe environment where learners could build confidence before taking the actual exam.

The Solution

We developed a comprehensive AI-powered IELTS speaking preparation platform that combines cutting-edge speech recognition technology with human expertise to create a complete learning ecosystem.

The Personalized AI Speaking Coach represents the core innovation of the platform, delivering real-time feedback on fluency, pronunciation, grammar, and vocabulary based on official IELTS Band 9 standards.

As students practice speaking, the AI analyzes their responses in real-time, identifying specific areas for improvement and providing actionable feedback. This immediate, personalized coaching replicates the experience of working with a human tutor while being available 24/7 at a fraction of the cost, making quality IELTS preparation accessible to students regardless of their location or budget.

The Mock Tests & Score Analytics module provides simulated IELTS speaking tests that mirror the actual exam format and conditions.

After completing mock tests, students receive detailed score breakdowns across all assessment criteria, time management tips to help them pace their responses effectively, and personalized improvement guides that prioritize areas needing the most attention. This data-driven approach helps students understand exactly where they stand and what they need to do to reach their target band score.

We implemented a Hybrid Learning Model that combines the flexibility of technology with the irreplaceable value of human expertise. Students can access video-based lessons for self-paced learning, take AI-proctored mock tests for practice and assessment, and book one-on-one face-to-face sessions with expert tutors for personalized coaching on challenging topics.

This blended approach accommodates different learning styles, budgets, and schedules while ensuring students have access to human support when they need it most.

The innovative Speaking Club Rooms feature creates anonymous, real-time peer conversation spaces where students can practice speaking English without fear of judgment. These virtual rooms help learners overcome public speaking anxiety and build confidence in a supportive, low-pressure environment.

By providing opportunities for authentic conversation practice with peers worldwide, the speaking clubs complement the structured learning and assessment features, addressing both the technical and psychological aspects of IELTS speaking preparation.

The platform has achieved significant scale, with over 60,000 tests taken online and more than 20,000 users onboarded, demonstrating strong market validation for the AI-powered approach to IELTS speaking preparation.

The Challenge

The primary challenge was developing AI speech assessment capabilities that could accurately evaluate nuanced aspects of spoken English—fluency, pronunciation, grammar, and vocabulary—according to official IELTS Band 9 standards.

The AI needed to handle diverse accents, speaking speeds, and linguistic variations while providing feedback that was both accurate and pedagogically valuable. Training and refining the speech recognition and assessment models required extensive data collection, annotation, and iterative testing to ensure reliability across different user profiles.

Creating mock tests that genuinely simulated the IELTS speaking exam experience required careful attention to question types, difficulty progression, timing constraints, and scoring rubrics. The platform needed to generate diverse practice questions adaptively based on IELTS topic categories while ensuring consistent difficulty levels and avoiding repetition for users taking multiple tests.

Building the hybrid learning model with seamless integration between self-paced video lessons, AI-powered mock tests, and live one-on-one sessions with human tutors presented significant technical and operational challenges.

The platform needed to handle video streaming, real-time AI assessment, scheduling and video conferencing for live sessions, and payment processing—all while maintaining a cohesive user experience across these different learning modalities.

Implementing the Speaking Club Rooms feature required real-time audio communication infrastructure that could support anonymous peer conversations at scale while maintaining audio quality and minimizing latency.

The system needed to intelligently match users for conversation practice, moderate rooms to ensure appropriate usage, and provide a comfortable environment that genuinely helped reduce speaking anxiety.

Hosting the platform on AWS to ensure scalability and reliability while managing the computational demands of real-time AI speech assessment for thousands of concurrent users required careful infrastructure architecture and optimization.

The system needed to deliver immediate feedback without noticeable delays, as latency would undermine the learning experience.

The Partnership

Our collaboration with BandScore9 was driven by a shared mission to democratize access to quality IELTS preparation through technology innovation.

We worked closely with their team of IELTS experts and educators to understand the assessment criteria, common student challenges, and effective teaching methodologies that would inform the platform's design.

The partnership involved extensive research and development to create AI models capable of assessing spoken English with accuracy approaching human evaluators.

We collaborated with linguists and IELTS specialists to train the AI on authentic test responses, calibrate scoring algorithms against official band descriptors, and design feedback that would genuinely help students improve.

We designed user experiences that would be intuitive for students with varying levels of digital literacy and technical access, ensuring the platform could serve users in diverse markets worldwide.

The hybrid learning model was architected to provide multiple pathways to success, recognizing that students have different learning preferences, budgets, and preparation timelines.

Our team developed the complete technology stack—from the Flutter-based Android app providing mobile access, to the React.js web frontend, .NET backend APIs, SQL Server database, and AWS cloud infrastructure.

We integrated AI-driven speech assessment capabilities and implemented real-time interaction features for speaking clubs and live tutoring sessions.

The measurable success—60,000+ tests taken and 20,000+ users onboarded—demonstrates how this collaborative approach created a platform that genuinely helps students achieve their IELTS goals while building a sustainable, scalable business model for BandScore9.

The Tech Stack

We built the platform using Flutter for Android app development, React.js for the web frontend, .NET for the backend, SQL Server for the database, and hosted the infrastructure on AWS. Flutter enables a high-performance mobile experience with native-like interfaces for on-the-go learning and practice. React.js delivers a responsive, dynamic web application for desktop users.

The .NET backend provides robust APIs for handling complex business logic including user authentication, test generation, scoring calculations, tutor scheduling, and payment processing. SQL Server ensures reliable data management for user profiles, test results, lesson content, and analytics.

AWS cloud infrastructure provides the scalability needed to support thousands of concurrent users and the computational power required for real-time AI speech assessment.

The platform features AI-driven speech assessment technology that analyzes spoken responses for fluency, pronunciation, grammar, and vocabulary, video streaming capabilities for lessons and live tutoring sessions, real-time interaction infrastructure for speaking club rooms and one-on-one sessions, and scalable cloud architecture that maintains performance as the user base grows—all working together to deliver personalized IELTS speaking preparation at scale.

Real-time monitoring platform for youth education programs

The Need

UNICEF's Alternative Learning Programme (ALP) in Bangladesh targets 25,000 marginalized adolescents who lack access to traditional education, providing them with skills training and pathways to employment. Managing a program of this scale across urban and rural areas presented significant monitoring challenges—tracking participant attendance, skills development, training progress, and employment outcomes across multiple implementation sites and partner organizations.

UNICEF needed an integrated real-time monitoring system that could centralize participant data including profiles, training status, and employment mapping across all program modules.

The challenge was to create a platform that would work reliably in rural areas with limited connectivity, enabling field staff to capture attendance, skills assessments, and progress even offline, while synchronizing data when connections became available.

Additionally, UNICEF required dynamic dashboards that could provide different stakeholders—implementers, trainers, Multipurpose Community Centers (MCPs), and learning centers—with relevant views of program performance, enabling data-driven decision making and adaptive program management at scale.

The Solution

We developed an integrated real-time monitoring system that transformed how UNICEF manages the Alternative Learning Programme, providing comprehensive visibility into program operations and participant outcomes.

The Centralized Participant Data module creates detailed profiles for each adolescent enrolled in the program, mapping their training status and employment journey across all program components. The system tracks which skills training modules participants have completed, their progression through the curriculum, assessment results, and eventual employment placements.

This comprehensive participant view enables program managers to understand individual learner trajectories while also identifying patterns and trends across the entire cohort of 25,000 youth.The Real-Time Field Monitoring capability delivers a mobile application that captures attendance, skills assessments, and progress tracking—critically, even when offline in rural zones with limited connectivity.

Field staff and trainers can record participant data during sessions without requiring internet access, with the app intelligently synchronizing information to the central database when connectivity is restored. This offline-first architecture ensures data collection continues uninterrupted regardless of infrastructure limitations, maintaining program visibility across all implementation locations.

We built a comprehensive Stakeholder Dashboard system with dynamic web views tailored to different user roles. Implementers see overall program performance and can identify implementation gaps. Trainers access participant-level data for their cohorts and track skills development progress. Multipurpose Community Centers and learning centers view operations at their locations.

UNICEF program managers see aggregated national-level data with the ability to drill down to specific locations, cohorts, or individuals. These role-specific dashboards ensure each stakeholder has access to the information they need for effective decision making without being overwhelmed by irrelevant data.

The Scalable Platform was architected from the ground up to support UNICEF's ambition of scaling the ALP program to reach 100,000 adolescents. The system's modular design, efficient data architecture, and cloud infrastructure ensure it can accommodate exponential growth in participants, training centers, and program complexity without performance degradation or requiring fundamental re-architecture.

The platform has already achieved significant scale, successfully tracking 25,000+ marginalized youth and scaling to support 100,000+ target users, demonstrating its capacity to serve UNICEF's expanding education initiatives.

The Challenge

The primary challenge was building a system that could reliably operate across Bangladesh's diverse connectivity landscape—from urban areas with stable internet to remote rural zones with intermittent or no connectivity.

The offline-first mobile application required sophisticated data synchronization logic to handle conflicts when multiple field workers collected data offline and later synchronized to the central system, ensuring data integrity while preventing loss of critical participant information.

Creating centralized participant data management that could track complex, non-linear learning journeys across multiple training modules, assessment types, and employment outcomes required flexible data modeling.

The system needed to accommodate different program pathways, varying skills training curricula, and diverse employment placement scenarios while maintaining data consistency and enabling meaningful analysis.

Designing stakeholder dashboards that would serve the distinct needs of implementers, trainers, MCPs, learning centers, and UNICEF program managers required careful user research and iterative design.

Each stakeholder group needed different metrics, aggregation levels, and visualization types to effectively monitor their areas of responsibility. Balancing comprehensiveness with usability across these varied requirements presented significant UX challenges.

Building a platform scalable enough to grow from 25,000 to 100,000+ users while maintaining real-time monitoring capabilities required thoughtful architecture decisions around database design, caching strategies, and infrastructure provisioning.

The system needed to handle increasing data volumes, growing numbers of concurrent users, and expanding geographic coverage without sacrificing the real-time responsiveness essential for program management.

Ensuring secure authentication and data protection for sensitive participant information—including personal profiles, education records, and employment data—while enabling appropriate data sharing across implementing partners and stakeholders required sophisticated role-based access controls and security measures compliant with UNICEF's data protection standards.

The Partnership

Our collaboration with UNICEF was driven by a shared commitment to expanding educational opportunities for marginalized adolescents in Bangladesh.

We worked closely with UNICEF's education specialists, program managers, and implementing partners to understand the realities of delivering alternative learning programs in challenging contexts.

The partnership involved extensive field research to understand the workflows of trainers, center staff, and field monitors.

We observed how data was collected in rural settings, identified the connectivity challenges that would need to be addressed, and designed offline-capable solutions that aligned with existing practices rather than requiring disruptive changes to established routines.

We collaborated with different stakeholder groups to design dashboard views that genuinely served their decision-making needs. Through iterative prototyping and feedback sessions, we ensured each user role would have access to actionable insights presented in intuitive, accessible formats.

Our team managed the complex technical implementation—building the Vue.js reactive frontend, PHP Laravel backend with MVC architecture and RESTful APIs, and MariaDB database with robust state management through Vuex.

We implemented secure authentication protocols and architected the system for horizontal scaling to support UNICEF's growth ambitions.

We also provided comprehensive training across the user hierarchy and established ongoing support mechanisms to ensure the platform continues to serve UNICEF's mission effectively as the program evolves.

The measurable success—tracking 25,000+ marginalized youth and scaling to support 100,000+ target users—demonstrates how this collaborative approach created a platform that genuinely advances educational equity while providing UNICEF with the data infrastructure needed to manage, measure, and continuously improve their Alternative Learning Programme.

The Tech Stack

We built the platform using Vue.js for a reactive, responsive frontend and PHP Laravel for the backend, implementing MVC architecture and RESTful APIs for clean separation of concerns and scalability.

Vue.js delivers the dynamic, interactive dashboards that different stakeholders use to monitor program performance, with Vuex providing robust state management for complex application data flows.

Laravel handles the backend business logic including participant management, data synchronization, role-based access controls, and API endpoints that support both web and mobile clients.

We utilize MariaDB for reliable data management of participant profiles, training records, attendance data, and employment outcomes, with careful schema design to support complex queries and analytics.

The platform features secure authentication protecting sensitive participant information, offline/online synchronization enabling real-time field monitoring even in rural areas with limited connectivity, and RESTful APIs providing the foundation for the scalable architecture—all working together to deliver centralized data management, continuous performance tracking, and stakeholder dashboards that enable UNICEF to effectively manage education programs serving tens of thousands of marginalized adolescents across Bangladesh.

Education management information system for refugee response programs

The Need

UNICEF's Joint Response Project (JRP) in Cox's Bazar addresses the educational needs of displaced populations in one of the world's largest refugee settlements. Managing education programs for 35,000+ adolescents across 4,590+ institutions in this challenging context required a sophisticated Management Information System (MIS) that could centralize student and educational institution records while supporting the unique operational requirements of humanitarian response.

UNICEF needed a comprehensive platform that could maintain a beneficiary database including detailed student records and GIS data for mapping service locations under the JRP program.

The system needed to support data collection and analysis through tools for form design, survey scheduling, mobile-based data collection, sampling, and staging—all while working reliably in the resource-constrained environment of Cox's Bazar.

Additionally, the platform required robust historical data capabilities for storing, searching, and analyzing project data across years, enabling UNICEF to track longitudinal outcomes and demonstrate program impact.

The challenge was to create an integrated system that could provide GIS mapping for visualizing beneficiaries and institutions geographically, while offering management dashboards with real-time tools for progress tracking, reporting, and KPI monitoring across this large-scale humanitarian education initiative.

The Solution

We designed and developed a full-featured Education Management Information System that has become the operational backbone of UNICEF's Joint Response Project, providing comprehensive data management and analytical capabilities for one of the world's most complex humanitarian education contexts.

The Beneficiary Database creates a centralized repository for student and educational institution records, including detailed GIS data that enables geographic analysis and service planning under the JRP program. The system maintains comprehensive profiles for each of the 35,000+ adolescents served, tracking their enrollment status, educational progress, attendance patterns, and outcomes.

Simultaneously, it manages records for 4,590+ institutions including learning centers, schools, and training facilities, capturing their capacity, services offered, staff information, and operational status. This centralized data architecture ensures all stakeholders have access to accurate, up-to-date information about beneficiaries and service delivery infrastructure.

The Data Collection & Analysis module provides comprehensive tools for form design, survey scheduling, mobile-based data collection, sampling, and staging. Field workers can design custom data collection forms tailored to specific assessment needs, schedule surveys across multiple locations and time periods, and use mobile devices to collect data from beneficiaries and institutions even in areas with limited connectivity.

The sampling tools ensure surveys are statistically sound and representative, while staging capabilities allow for data quality checks before final submission. This flexible data collection infrastructure enables UNICEF to gather the specific information needed for program management, donor reporting, and continuous improvement.

We implemented robust Historical Data capabilities providing storage, search, and analysis of project data across years. The system maintains complete historical records of beneficiary enrollment, attendance, assessments, and outcomes, enabling longitudinal analysis that tracks how adolescents progress through educational programs over time.

Program managers can search historical data to understand trends, identify patterns, and measure long-term impact. This historical perspective is essential for demonstrating program effectiveness to donors and informing strategic planning for future interventions.

The GIS Mapping functionality provides powerful visualization of beneficiaries and institutions across Cox's Bazar. Interactive maps show the geographic distribution of students, the locations of educational institutions, coverage gaps where additional services are needed, and how populations shift over time.

This spatial intelligence enables evidence-based decisions about resource allocation, facility placement, and service expansion, ensuring educational opportunities reach those who need them most.

The Management Dashboard delivers real-time tools for progress tracking, reporting, and KPI monitoring. Program managers, implementing partners, and UNICEF leadership can access customized dashboards showing enrollment trends, attendance rates, completion statistics, and key performance indicators. Automated reporting capabilities generate the comprehensive reports required by donors and stakeholders, reducing manual effort while ensuring accuracy and timeliness.

The platform's success is demonstrated by its scale: supporting 35,000+ adolescents across 4,590+ institutions, providing the data infrastructure for one of the largest humanitarian education programs globally.

The Challenge

The primary challenge was designing a system capable of operating effectively in the unique context of Cox's Bazar—a resource-constrained humanitarian setting with limited infrastructure, unreliable connectivity, and the operational complexities inherent in serving displaced populations.

The MIS needed to accommodate the fluid nature of refugee populations, with students enrolling, transferring, or departing frequently, requiring flexible data management that could track these movements while maintaining data integrity.

Building beneficiary databases that could manage 35,000+ student records and 4,590+ institution records required robust data architecture capable of handling complex relationships—students enrolled in multiple programs, institutions offering various services, staff working across facilities—while maintaining fast query performance for real-time dashboards and reports.

Implementing GIS-based mapping that could accurately visualize beneficiaries and institutions across Cox's Bazar required integrating geographic information systems with the educational database, geocoding service locations, and creating intuitive map interfaces that non-technical users could leverage for planning and decision-making.

Creating data collection and analysis tools that could support diverse survey types, custom form designs, and mobile-based data capture while ensuring data quality and consistency across multiple field teams presented significant technical and UX challenges.

The mobile application needed to function reliably offline and synchronize data accurately when connectivity was restored.

Building historical data analytics capabilities that could store years of project data, enable efficient searching across massive datasets, and support longitudinal analysis required careful database design, indexing strategies, and query optimization to maintain performance as data volumes grew.

Developing management dashboards that could serve different stakeholder needs—from field supervisors monitoring daily operations to UNICEF leadership tracking strategic KPIs—required sophisticated data aggregation, visualization design, and reporting automation that could transform raw data into actionable insights.

The Partnership

Our collaboration with UNICEF was driven by a shared commitment to ensuring displaced adolescents in Cox's Bazar have access to quality education and pathways to better futures.

We worked closely with UNICEF's education specialists, program managers, and field teams to understand the operational realities of delivering education in a humanitarian context.

The partnership involved extensive field engagement in Cox's Bazar to observe existing workflows, understand data collection practices, identify technology constraints, and design solutions that would genuinely support rather than complicate operations.

We consulted with teachers, center coordinators, and field monitors to ensure the MIS would align with how educational services are actually delivered.

We delivered comprehensive services including data migration from legacy systems, technical architecture design that balanced functionality with the operational constraints of the humanitarian context, and ongoing system maintenance ensuring the platform remains reliable as program needs evolve.

Our team built the complete technology stack—ASP.NET and MS SQL Server for the robust web platform, Angular for the dynamic frontend interfaces, and Flutter for mobile application development enabling offline data collection.

We integrated GIS capabilities for geographic visualization and implemented the data analytics tools that enable UNICEF to measure and demonstrate program impact.

We also provided training across the user hierarchy and established support mechanisms to ensure the platform continues to serve UNICEF's mission effectively as the JRP program evolves and scales.

The measurable success—supporting 35,000+ adolescents across 4,590+ institutions—demonstrates how this collaborative approach created a data infrastructure that enables UNICEF to effectively manage one of the world's largest humanitarian education initiatives while maintaining the accountability and impact measurement essential for donor relations and continuous improvement.

The Tech Stack

We built the platform using ASP.NET and MS SQL Server for the web platform, Angular for dynamic frontend interfaces, and Flutter for mobile application development. ASP.NET provides the robust, enterprise-grade backend framework capable of handling complex educational data management, user authentication, reporting, and API services at humanitarian scale. MS SQL Server ensures reliable, secure data management for tens of thousands of student records, institution profiles, historical data, and GIS information with the performance needed for real-time dashboards and complex analytics queries.

Angular delivers responsive, interactive web interfaces for the management dashboard, beneficiary databases, and administrative tools used by program staff. Flutter enables cross-platform mobile application development for data collection tools that field workers use to gather information from beneficiaries and institutions, with offline capabilities essential for the connectivity-challenged environment of Cox's Bazar.

The platform includes comprehensive services such as data migration from legacy systems, technical architecture optimized for the operational constraints of humanitarian response, and ongoing system maintenance ensuring reliability—all working together to provide the beneficiary databases, data collection and analysis tools, historical data analytics, GIS mapping, and management dashboards that enable UNICEF to effectively serve 35,000+ adolescents across 4,590+ institutions in Cox's Bazar's Joint Response Project.

AI-powered sanitation management system for refugee communities

The Need

OXFAM Bangladesh, working in UNHCR refugee camps, faced critical challenges in managing sanitation infrastructure for thousands of displaced people living in densely populated settlements. Fecal sludge management—the process of servicing and maintaining latrines—required constant monitoring to ensure public health and dignity for camp residents.

With over 15,000 latrines scattered across multiple camp locations and indirectly serving more than 10,000 camp residents, OXFAM needed a sophisticated system to track servicing schedules, predict maintenance needs, and optimize desludging operations. The challenge was to move beyond reactive, manual management to a proactive, data-driven approach that could forecast which latrines would need servicing based on usage patterns and historical data.

OXFAM required a digital monitoring and prediction system that combined mobile-based data collection for field teams with AI-powered analytics that could optimize resource allocation, prevent overflow situations, and ensure every latrine received timely maintenance—all while operating reliably in the challenging infrastructure environment of refugee camps.

The Solution

We built a comprehensive digital monitoring and prediction system that revolutionized how OXFAM manages fecal sludge operations, transforming sanitation management from reactive crisis response to proactive, predictive maintenance.

The Smart Fecal Sludge Management system was built specifically for OXFAM Bangladesh to digitize and optimize desludging operations across UNHCR refugee camps. The platform centralizes all latrine data, tracks servicing history, monitors current status, and schedules maintenance activities.

Field teams can access up-to-date information about which latrines require attention, track completion of servicing tasks, and report issues in real-time. This systematic approach ensures no latrines are overlooked while preventing wasteful over-servicing of facilities that don't yet need attention.

The AI-Powered Prediction Engine represents a breakthrough innovation in humanitarian sanitation management. Our custom spatial AI model forecasts latrine servicing needs using live mobile data collected by field teams and historical desludging records.

The AI analyzes patterns including usage intensity based on nearby population density, time since last servicing, seasonal variations, and camp-specific factors to predict when each latrine will require desludging.

This predictive capability enables OXFAM to proactively schedule maintenance before problems occur, optimize routing for desludging trucks to service multiple nearby latrines efficiently, and allocate resources based on actual need rather than fixed schedules or reactive responses to overflows.

The Mobile + Web-Based Monitoring solution combines a Flutter-based Android app for field use with a Laravel/MySQL admin panel featuring comprehensive dashboards, alerts, and performance reports.

Field workers use the mobile app to record desludging activities, report latrine conditions, capture photos documenting maintenance, and receive notifications about scheduled servicing tasks—all while working offline in areas with limited connectivity.

The web-based admin panel provides OXFAM managers with real-time dashboards showing overall sanitation coverage, alerts for latrines requiring urgent attention, performance metrics tracking team productivity and service quality, and comprehensive reports for donor accountability and operational planning.

The measurable impact has been substantial: the system now monitors 15,000+ latrines remotely and indirectly serves more than 10,000 camp residents, ensuring consistent sanitation services that protect public health and preserve dignity for some of the world's most vulnerable populations.

The Challenge

The primary challenge was developing an AI prediction engine that could accurately forecast latrine servicing needs in the complex, dynamic environment of refugee camps.

Unlike residential sanitation where usage patterns are relatively stable, refugee camp latrines experience highly variable usage based on population density fluctuations, new arrivals, relocations, and seasonal factors.

Training a spatial AI model required collecting and analyzing historical desludging data, integrating live mobile data from field operations, and accounting for geographic factors like latrine proximity to living areas and accessibility for desludging vehicles.

Building a mobile application that could function reliably in refugee camps with limited or intermittent connectivity required sophisticated offline-first architecture.

Field workers needed to record desludging activities, access latrine information, and receive task assignments even without internet access, with the app intelligently synchronizing data when connectivity was restored.

Ensuring data integrity during offline operations and preventing conflicts when multiple field teams synchronized data simultaneously required careful technical design.

Creating a system that could monitor 15,000+ latrines across dispersed camp locations while maintaining real-time visibility and generating timely alerts required scalable data architecture and efficient query optimization.

The platform needed to process incoming field data, run AI predictions continuously as new information became available, and update dashboards and alerts without lag.

Designing user experiences appropriate for field workers with varying levels of digital literacy, working in challenging conditions, required extensive user research and iterative testing.

The mobile interface needed to be simple enough for quick data entry during desludging operations while capturing all the information required for accurate AI predictions and accountability reporting.

Integrating spatial prediction models into the operational platform required close collaboration between data scientists developing the AI algorithms and software engineers building the application infrastructure, ensuring predictions were not just academically accurate but operationally actionable and seamlessly integrated into field workflows.

The Partnership

Our collaboration with OXFAM Bangladesh was driven by a shared commitment to ensuring dignified living conditions for refugee communities through innovative sanitation management.

We worked closely with OXFAM's WASH (Water, Sanitation, and Hygiene) specialists, field supervisors, and desludging teams to understand the operational realities of maintaining sanitation infrastructure in refugee camps.

The partnership involved extensive field engagement in UNHCR camps to observe desludging operations, understand existing workflows, identify bottlenecks in manual tracking systems, and design digital solutions that would genuinely improve rather than complicate field operations.

We consulted with field workers who would ultimately use the mobile app to ensure it aligned with how they actually work.

We collaborated with OXFAM's data team to develop the AI prediction engine, analyzing historical desludging records to identify patterns and validate model accuracy against real-world outcomes.

This iterative development ensured the predictions would be reliable enough to base operational decisions on, rather than just theoretical exercises.

Our team delivered comprehensive services including data migration from legacy tracking systems, system architecture design balancing functionality with the connectivity constraints of refugee camps, UI design optimized for field conditions, and integration of spatial prediction models into the operational platform.

We also provided training for field teams on using the mobile app and for OXFAM managers on interpreting dashboards and leveraging AI predictions for operational planning.

The measurable success—monitoring 15,000+ latrines and serving 10,000+ camp residents—demonstrates how this collaborative approach created a system that leverages cutting-edge AI technology to solve one of humanitarian response's most challenging and underdiscussed problems, ensuring refugee communities have access to the sanitation services essential for health and dignity.

The Tech Stack

We developed the solution using Flutter for the Android mobile app and PHP Laravel with MySQL for the web platform. Flutter delivers a high-performance, native-quality mobile application that field workers use for data collection, with robust offline capabilities essential for operating in refugee camps with limited connectivity.

Laravel provides the backend framework for managing latrine data, desludging records, user authentication, and API services that support both mobile and web clients. MySQL ensures reliable data management for 15,000+ latrine records, historical desludging data, and user information with the performance needed for real-time dashboards and analytics.

The platform integrates custom spatial AI models developed specifically for predicting latrine servicing needs, using machine learning algorithms that analyze live mobile data and historical records to generate actionable forecasts.

Our comprehensive services included data migration from OXFAM's legacy tracking systems, system architecture optimized for the refugee camp environment, UI design tailored for field workers operating in challenging conditions, and integration of spatial prediction models into operational workflows—all working together to provide the smart fecal sludge management, AI-powered prediction engine, and mobile + web-based monitoring that enable OXFAM to proactively manage sanitation infrastructure serving thousands of refugees.

Enterprise reporting solution for large-scale sales data analytics

The Need

JTI Bangladesh (Japan Tobacco International), a major multinational corporation, faced significant challenges managing and analyzing their large-scale sales data archive exceeding 400+ GB. Their existing reporting infrastructure struggled to generate timely insights from this massive dataset, creating bottlenecks for business decision-making and strategic planning.

Executives and analysts needed fast access to sales reports, but the sheer volume of historical data made query performance prohibitively slow, often taking hours to generate critical reports.

JTI required a custom reporting solution that could handle their enterprise-scale data while delivering the speed and security necessary for a global organization.

The challenge was to architect a system that could process hundreds of gigabytes of sales data efficiently, generate complex Excel reports quickly, provide secure access control aligned with organizational hierarchies, and integrate seamlessly with their existing Azure Active Directory-based single sign-on infrastructure—all while dramatically improving report generation speed and reducing the time analysts spent waiting for data.

The Solution

We developed a custom enterprise reporting solution specifically designed to handle JTI Bangladesh's large-scale sales data challenges, transforming their analytics capabilities through architectural innovation and performance optimization.

The Split Architecture Logic represents a fundamental reimagining of how enterprise data should be organized for optimal query performance. Rather than maintaining a single monolithic database containing 400+ GB of historical sales data, we segmented the archive into yearly databases.

This temporal partitioning dramatically reduces query latency on massive datasets because reports typically focus on specific time periods—monthly, quarterly, or annual analyses—and the system only needs to query the relevant yearly database rather than scanning the entire historical archive.

This architectural decision alone delivered transformative performance improvements, enabling queries that previously took hours to complete in minutes or seconds.

The Optimized Excel Output capability leverages OpenXML SDK combined with parallel processing techniques to generate large, complex Excel reports with minimal memory usage. Traditional Excel generation approaches load entire datasets into memory, causing performance degradation and potential system crashes when dealing with reports containing hundreds of thousands of rows.

Our implementation uses streaming techniques that write data directly to Excel files in chunks, combined with multi-threading via TPL (Task Parallel Library) to process different report sections simultaneously. This approach enables JTI to generate comprehensive sales reports with massive row counts quickly and reliably, without overwhelming system resources.

We implemented Smart Role Control that enables fine-grained report access using Azure Active Directory-based single sign-on (SSO) and dynamic role logic. Different stakeholders across JTI's organization—from regional sales managers to C-level executives—require access to different subsets of data and report types. The role-based access system integrates seamlessly with their existing Azure AD infrastructure, eliminating the need for separate credential management while providing granular control over who can access which reports, regions, products, and time periods.

Dynamic role logic ensures permissions automatically adjust as employees change positions or responsibilities, maintaining security without administrative overhead.The Faster Report Retrieval system employs pre-processed summaries and asynchronous notifications to ensure instant stakeholder access to critical reports.

Rather than generating reports on-demand (which could still take minutes even with optimization), the system pre-processes common report types during off-peak hours, storing summarized data that enables near-instant retrieval.

When custom reports are requested, asynchronous processing generates them in the background and notifies stakeholders via email or system alerts when reports are ready for download, eliminating the frustration of waiting at a loading screen.

The measurable impact has been dramatic: over 50% improvement in report generation speed and over 50% reduction in report generation time, transforming JTI Bangladesh's analytics capabilities and enabling faster, more informed business decisions.

The Challenge

The primary challenge was architecting a solution that could deliver acceptable query performance on a 400+ GB sales data archive without requiring complete data infrastructure replacement or astronomical cloud computing costs.

Traditional database optimization approaches—indexing, query tuning, hardware upgrades—offer incremental improvements but couldn't overcome the fundamental performance limits imposed by querying such massive datasets. The split architecture approach required careful analysis of JTI's reporting patterns to ensure temporal segmentation would deliver benefits without creating new complications for cross-year analyses.

Implementing optimized Excel generation using OpenXML SDK and parallel processing required deep technical expertise in both the OpenXML specification and multi-threaded programming. The solution needed to generate reports with complex formatting, multiple worksheets, charts, and calculated fields while maintaining low memory footprint and high throughput.

Ensuring thread safety while processing different report sections in parallel, managing memory efficiently to avoid garbage collection pressure, and handling edge cases like extremely wide tables or special characters required meticulous development and testing.

Integrating with Azure Active Directory for SSO while implementing dynamic role-based access control required understanding both Azure AD protocols and JTI's organizational structure.

The role logic needed to be flexible enough to accommodate complex permission scenarios—like regional managers who should see data for their region across all time periods but not other regions—while remaining performant and maintainable as the organization evolved.

Building a system that could handle data migration from JTI's existing reporting infrastructure, including SSIS (SQL Server Integration Services) for ETL processes that move data into the new yearly-segmented architecture, required careful planning to ensure business continuity during transition. Historical data needed to be reorganized without loss or corruption, while ongoing data ingestion continued uninterrupted.

Creating a secure web interface that met enterprise security standards while providing intuitive user experience for non-technical stakeholders required balancing security requirements with usability, ensuring the sophisticated technical architecture remained invisible to end users who simply wanted fast access to accurate sales reports.

The Partnership

Our collaboration with JTI Bangladesh was built on understanding both their technical challenges and business imperatives.

We worked closely with their IT team, data analysts, and business stakeholders to understand reporting requirements, data structures, usage patterns, and organizational workflows that would inform architectural decisions.

The partnership involved comprehensive analysis of their 400+ GB sales data archive to identify optimization opportunities, understand query patterns that would benefit from temporal segmentation, and design the split architecture approach.

We collaborated with their data team to implement SSIS-based data migration, ensuring historical data was accurately reorganized into yearly databases while maintaining referential integrity and business logic.

We designed and developed the complete technical solution using ASP.NET and MS SQL Server, implementing the OpenXML SDK-based Excel generation with multi-threading via TPL, integrating Azure Active Directory for SSO, and building the secure web interface.

Our team also provided comprehensive testing, deployment support, and knowledge transfer to ensure JTI's staff could maintain and extend the system.

The measurable success—achieving 50%+ improvements in both report generation speed and time reduction—demonstrates how this collaborative approach transformed JTI Bangladesh's analytics capabilities, enabling faster business decisions based on comprehensive sales data insights while reducing the frustration and lost productivity associated with slow reporting systems.

The Tech Stack

We built the solution using ASP.NET and MS SQL Server with OpenXML SDK for high-performance Excel report generation.

ASP.NET provides the robust, enterprise-grade framework for the web application, handling authentication via Azure AD integration, role-based access control, asynchronous report processing, and the secure web interface.

MS SQL Server delivers the reliable, scalable database platform for JTI's 400+ GB sales data archive, with the split architecture segmenting data into yearly databases that dramatically reduce query latency.

OpenXML SDK enables efficient Excel generation by directly manipulating the XML structure of Excel files, combined with parallel processing via TPL (Task Parallel Library) to leverage multi-core processors for generating large reports with minimal memory usage.

The platform includes SSIS (SQL Server Integration Services) for data migration from legacy systems and ongoing ETL processes, multi-threading capabilities that enable simultaneous processing of different report sections, and a secure web interface with Azure AD integration for SSO and dynamic role-based access control—all working together to provide the split architecture logic, optimized Excel output, smart role control, and faster report retrieval that transformed JTI Bangladesh's enterprise reporting capabilities, achieving over 50% improvements in both report generation speed and time reduction.

Field operations management system for POSM distribution and offline surveys

The Need

JTI Bangladesh needed a comprehensive system to manage their field operations involving Point of Sale Materials (POSM) distribution, retail audits, surveys, and marketing workflows across thousands of retail locations nationwide.

Their field agents operated in areas with unreliable or no internet connectivity, making traditional cloud-dependent systems impractical. JTI required a hybrid solution combining a web portal for headquarters management with a mobile app enabling field agents to execute daily tasks offline using handheld terminals (HHTs), then synchronize results when connectivity became available.

The challenge was to create a system that could manage the complex workflows of POSM distribution—tracking which materials were delivered to which retailers, conducting compliance audits to ensure materials were displayed properly, executing marketing surveys to gather consumer insights, and monitoring field agent productivity and territory coverage.

With over 10,000 daily POSM tasks being managed and the need to reduce operational costs while maintaining data accuracy and real-time visibility, JTI needed a robust field operations platform architected specifically for the connectivity challenges of emerging markets.

The Solution

We developed a hybrid Sales360 system that revolutionized JTI's field operations, seamlessly combining web-based management tools with offline-capable mobile technology to ensure uninterrupted field operations regardless of connectivity constraints.

The system manages POSM distribution workflows end-to-end, from headquarters planning through field execution to post-distribution compliance verification. Headquarters staff use the web portal to plan POSM campaigns, allocate materials to specific retail outlets, assign distribution tasks to field agents by territory, and track campaign progress in real-time.

Field agents receive task assignments on their Android HHTs (handheld terminals), navigate to assigned retailers using integrated maps, execute distributions while capturing photos for verification, and conduct post-placement audits to ensure materials are displayed according to brand guidelines. The system tracks the complete lifecycle of every POSM item from warehouse to retail display, providing unprecedented visibility into marketing material deployment effectiveness.

The platform supports comprehensive audit and survey capabilities that enable JTI to gather critical market intelligence through their field force. Agents conduct retail audits documenting competitor activity, shelf share, pricing, and promotional compliance. Marketing surveys capture consumer preferences, brand awareness, and purchasing behaviors directly from retail environments.

All data collection occurs offline using sophisticated forms with conditional logic, photo capture, GPS verification, and digital signatures, with results automatically synchronizing to the central system when connectivity is restored.Enabled JTI's field agents to execute daily tasks offline using HHTs with full functionality—accessing task assignments, viewing retailer information, completing distribution workflows, conducting audits and surveys, and capturing verification photos—all without requiring internet connectivity.

The offline-first architecture uses Android Jetpack components including Room for local database management, Hilt for dependency injection, and ViewModel for UI state management, ensuring the mobile app performs smoothly and reliably regardless of network conditions.

When connectivity becomes available, the system automatically synchronizes collected data to the central server, resolving conflicts intelligently and providing feedback on sync status.

The web portal built using Angular 7, ASP.NET Core 3.1, and SQL Server provides headquarters with comprehensive management and reporting capabilities.

Managers can monitor field agent locations and activities in real-time, track POSM distribution progress against targets, analyze survey results and audit findings, generate performance reports by agent, territory, or retailer, and adjust task assignments dynamically based on field conditions or business priorities.

Azure-hosted, environment-agnostic deployment ensures the platform scales reliably while maintaining enterprise-grade security and performance.

The measurable impact has been substantial: the system manages 10,000+ daily POSM tasks and has contributed to a 30% reduction in operational costs through improved efficiency, better resource allocation, and elimination of manual paper-based processes.

The Challenge

The primary challenge was architecting an offline-first mobile application that could provide full functionality without connectivity while ensuring data integrity when synchronizing with the central system.

Field agents needed access to extensive reference data including retailer databases, product catalogs, POSM material specifications, and task details—all of which had to be stored locally on mobile devices. Managing local database size, ensuring efficient queries on constrained mobile hardware, and keeping reference data up-to-date required sophisticated data synchronization strategies and aggressive optimization.

Building survey and audit workflows that were flexible enough to accommodate diverse data collection requirements—from simple multiple-choice questions to complex conditional logic, photo capture, GPS verification, and signature collection—while maintaining usability for field agents working in challenging conditions required extensive UX research and iterative design.

The mobile interface needed to work reliably on various Android devices with different screen sizes and hardware capabilities.

Implementing robust offline data synchronization that could handle conflicts when multiple agents collected data offline and later synchronized required careful conflict resolution logic.

The system needed to detect conflicts (like two agents visiting the same retailer within a short timeframe), apply business rules to resolve them automatically where possible, and flag edge cases for manual review—all while ensuring no data was lost and audit trails remained complete.

Integrating the mobile app with HHTs (handheld terminals) that field agents used required supporting specific hardware features like built-in barcode scanners, ruggedized touchscreens, and extended battery life considerations.

The app needed to be optimized for devices designed for field use rather than consumer smartphones, with UI patterns appropriate for outdoor visibility and gloved operation.

Building a web portal that could manage 10,000+ daily tasks across hundreds of field agents while providing real-time visibility into field operations required scalable backend architecture, efficient database design, and carefully optimized queries.

The reporting and analytics capabilities needed to process large volumes of field data to deliver actionable insights without overwhelming users with complexity.

The Partnership

Our collaboration with JTI Bangladesh was driven by understanding both their business objectives around POSM effectiveness and the operational realities of managing field forces in connectivity-challenged environments.

We worked closely with their sales, marketing, and field operations teams to understand existing workflows, pain points in manual processes, and the specific requirements of field agents working across urban and rural territories.

The partnership involved extensive field engagement, observing field agents during POSM distributions, audits, and surveys to understand real-world workflows, device usage patterns, and connectivity constraints.

This ground-level research informed critical architecture decisions around offline-first design, data synchronization strategies, and mobile UI patterns optimized for field conditions.

We delivered comprehensive services including full-cycle development of both the Android mobile app and web portal, SQA (Software Quality Assurance) and UAT (User Acceptance Testing) conducted with actual field agents to ensure usability under real-world conditions, and deployment support in field locations including training for agents on using HHTs and mobile workflows.

Our team built the complete technology stack—Android app using Jetpack components (Room, Hilt, ViewModel) with offline-first architecture, and web portal using Angular 7, ASP.NET Core 3.1, and SQL Server with Azure-hosted deployment.

We designed data synchronization protocols that ensure reliability even with intermittent connectivity and implemented the complex business logic for POSM workflow management, audit compliance, and survey data processing.

The measurable success—managing 10,000+ daily POSM tasks and achieving 30% cost reduction—demonstrates how this collaborative approach created a field operations platform that genuinely improved JTI's marketing execution effectiveness while reducing operational overhead.

The Tech Stack

We built the Android mobile app using Jetpack components including Room for local database management, Hilt for dependency injection, and ViewModel for UI state handling, with offline-first architecture ensuring full functionality without connectivity.

Room provides the local SQLite database that stores reference data, task assignments, and collected survey/audit results on the device. Hilt manages dependency injection for clean, testable code architecture. ViewModel handles UI state management ensuring data survives configuration changes.

The offline-first design enables field agents to execute all daily tasks—POSM distributions, audits, surveys—without internet, with automatic synchronization when connectivity is restored.

The web portal is built using Angular 7 for the dynamic, responsive frontend, ASP.NET Core 3.1 for the scalable backend API, and SQL Server for robust data management of POSM inventory, retailer databases, field agent activities, and collected survey/audit data. Azure-hosted, environment-agnostic deployment ensures reliable scaling and enterprise security.

The platform delivers comprehensive services including full-cycle development of both mobile and web components, SQA and UAT ensuring reliability under real-world field conditions, and deployment support in field locations—all working together to manage POSM distribution workflows, enable offline audits and surveys, provide real-time field operations visibility, and deliver the analytics that help JTI optimize marketing execution while achieving 30% operational cost reduction.

Stakeholder engagement and visit tracking platform for corporate affairs

The Need

JTI's Corporate Affairs & Communication team needed a centralized solution to manage relationships with thousands of stakeholders including government officials, regulatory bodies, industry associations, community leaders, and media contacts.

Managing stakeholder profiles, tracking visit logs, and maintaining engagement records using spreadsheets and disparate systems created inefficiencies, data inconsistencies, and limited visibility into relationship management activities.

The team required a comprehensive platform that could centralize stakeholder information including contact details, organizational affiliations, relationship history, and communication preferences, while systematically tracking all visits and engagements with personal and positional data.

The challenge was to create a system that could support team-based task assignment and granular access control across admins, super users, supervisors, and field agents, ensuring each user role had appropriate access to stakeholder information and engagement records.

With the need to track 5,000+ stakeholders and log 120,000+ visit records, JTI required a scalable, user-friendly platform that would transform relationship management from ad-hoc tracking to systematic, data-driven engagement.

The Solution

We designed a centralized stakeholder and visit management platform that has become the operational backbone of JTI's Corporate Affairs & Communication team, providing comprehensive visibility into relationship management activities and engagement effectiveness.

The Role-Based Access system implements granular access controls across four distinct user types. Admins have full system access including user management, stakeholder database administration, and system configuration.

Super Users can manage stakeholders and visits across all teams and territories. Supervisors oversee specific teams or regions, managing stakeholder assignments and reviewing visit logs for their areas of responsibility. Field Agents (Members) have access to their assigned stakeholders, can log visits and engagements, and view relevant relationship history. This hierarchical access structure ensures stakeholders see appropriate information based on their roles while maintaining data security and operational accountability.

The Visit Tracking Engine systematically logs all stakeholder visits and engagements with comprehensive personal and positional data. When field agents or team members meet with stakeholders, they record visit details including date, time, location, attendees, discussion topics, outcomes, and follow-up actions required. The system captures both personal information (individual contacts engaged) and positional context (their organizational roles and decision-making authority), creating rich relationship intelligence.

GPS coordinates and timestamps provide verification, while photo uploads document meetings and events. This systematic visit logging transforms anecdotal relationship management into data-driven stakeholder engagement with complete audit trails.

The platform maintains centralized stakeholder profiles containing contact information, organizational affiliations, areas of influence, communication preferences, relationship history, and engagement patterns. The system tracks all interactions with each stakeholder across time, enabling team members to understand relationship depth, identify engagement gaps, and ensure consistent communication.

Stakeholders can be tagged, categorized, and segmented for targeted engagement campaigns. The relationship management capabilities ensure institutional knowledge isn't lost when team members change roles and enable coordinated engagement across multiple touchpoints.

The Hybrid Tech Stack leverages Microsoft PowerApps for the frontend, providing rapid development and familiar interfaces for non-technical users, combined with ASP.NET Core APIs and SQL Server backend for robust data management and scalability.

This hybrid approach delivers enterprise-grade capabilities with the agility of low-code development, enabling quick iterations based on user feedback while maintaining performance and security standards.

The UX-Led Agile Build process employed rapid prototyping using Balsamiq and Excel to validate user workflows and interface designs before development, ensuring the platform genuinely met the Corporate Affairs team's needs.

Feedback-driven UX validation throughout development ensured the final product aligned with how the team actually works, maximizing adoption and minimizing training requirements.

The measurable impact demonstrates the platform's effectiveness: tracking 5,000+ stakeholders in the system and logging 120,000+ visit records, providing unprecedented visibility into JTI's stakeholder engagement activities and relationship management effectiveness.

The Challenge

The primary challenge was designing a system that could serve diverse user roles—from corporate affairs executives managing strategic relationships to field agents logging routine visits—with interfaces and access controls appropriate to each role's responsibilities and security requirements.

The role-based access needed to be flexible enough to accommodate complex organizational structures and reporting hierarchies while remaining simple to administer and understand.

Building a visit tracking engine that captured meaningful relationship intelligence without creating excessive data entry burden for field agents required careful UX design.

The system needed to collect sufficient detail for relationship analysis—who attended, what was discussed, what outcomes were achieved, what follow-up is needed—while remaining quick and intuitive to use during or immediately after stakeholder meetings. Balancing data richness with ease of capture was critical for user adoption.

Creating centralized stakeholder profiles that could accommodate the diverse types of stakeholders JTI engages—from government ministers to local community leaders—required flexible data modeling. Stakeholders have different attributes, organizational structures, and relationship dynamics, yet the system needed to manage all types within a unified framework that enabled consistent tracking and analysis.

Implementing the hybrid tech stack combining PowerApps frontend with ASP.NET Core backend required careful integration architecture.

PowerApps provided rapid development and familiar interfaces but needed to integrate seamlessly with custom APIs for complex business logic, data validation, and reporting that exceeded PowerApps' native capabilities. Ensuring the monolithic architecture maintained tight integration between frontend forms and backend business logic required disciplined development practices.

Achieving 120,000+ visit records demonstrates the platform's usability and adoption, as successful logging at this scale requires the system to be genuinely helpful to field users rather than an administrative burden.

Designing workflows that encouraged consistent visit logging while accommodating the time pressures and diverse contexts of stakeholder engagements required extensive user research and iterative refinement.

The Partnership

Our collaboration with JTI's Corporate Affairs & Communication team was built on deep understanding of relationship management workflows and the strategic importance of stakeholder engagement for a multinational corporation operating in complex regulatory environments.

We worked closely with team leaders, relationship managers, and field agents to understand existing stakeholder tracking practices, pain points with manual systems, and the specific intelligence needed to manage relationships effectively.

The partnership employed a UX-led agile build process beginning with rapid prototyping using Balsamiq wireframes and Excel mockups to validate user workflows before committing to development. This iterative approach ensured the platform would align with how the team actually works rather than imposing theoretical best practices that might not fit operational realities.

Throughout development, we conducted feedback-driven UX validation sessions, incorporating insights from actual users to refine interfaces and workflows.

We designed and developed the complete solution using Microsoft PowerApps for the frontend, providing intuitive forms and interfaces that non-technical users found familiar and accessible.

The ASP.NET Core 3.1 Web API backend handles complex business logic, data validation, and integration requirements, while SQL Server with Entity Framework provides robust, scalable data management for stakeholder profiles and visit records.

Our team implemented the role-based access system with granular controls across admin, super user, supervisor, and member roles, ensuring appropriate data security while enabling effective team collaboration.

We also established the team-based task assignment workflows that enable supervisors to allocate stakeholder responsibilities and coordinate engagement activities across field agents.

The measurable success—tracking 5,000+ stakeholders and logging 120,000+ visits—demonstrates how this collaborative, user-centered approach created a platform that genuinely improved JTI's stakeholder engagement effectiveness while providing corporate affairs leadership with unprecedented visibility into relationship management activities.

The Tech Stack

We built the platform using Microsoft PowerApps for the frontend, ASP.NET Core 3.1 Web API for the backend, and SQL Server with Entity Framework for data management.

PowerApps provides rapid development of intuitive forms and interfaces that non-technical corporate affairs team members find accessible, leveraging Microsoft's low-code platform to create responsive, mobile-friendly experiences.

The ASP.NET Core backend delivers robust APIs handling complex business logic including role-based access control, visit logging workflows, stakeholder profile management, and team-based task assignment. SQL Server ensures reliable, scalable data management for 5,000+ stakeholder profiles and 120,000+ visit records with the performance needed for complex queries and reporting.

Entity Framework provides the ORM layer simplifying data access while maintaining type safety and enabling efficient database operations. The monolithic architecture maintains tight integration between frontend forms and backend business logic for operational simplicity and consistent user experience.

Our UX-led agile build process employed rapid prototyping with Balsamiq and Excel for early validation, followed by feedback-driven UX refinement throughout development—ensuring the platform genuinely serves the Corporate Affairs team's relationship management needs while providing the role-based access, visit tracking engine, centralized stakeholder profiles, and team collaboration features that transformed JTI's stakeholder engagement from ad-hoc tracking to systematic, data-driven relationship management.

Integrated fintech and eCommerce ecosystem for the Caribbean and USA markets

The Need

iYap envisioned creating a comprehensive fintech and eCommerce ecosystem serving the Caribbean and USA markets, where fragmented digital commerce solutions forced businesses and consumers to juggle multiple platforms for shopping, payments, loyalty programs, and financial services. They needed an integrated system encompassing everything from digital payments to sector-specific eCommerce for real estate, automotive, and general retail. The challenge was to build not just a single platform but an entire ecosystem of 15+ integrated platforms including specialized online stores (iYap Mall for general retail, iYap Auto for vehicles, iYapHomes for real estate), a B2B marketplace connecting businesses, comprehensive loyalty rewards programs, and mobile wallet services—all seamlessly connected through a unified technical architecture. With ambitions to serve 100,000+ active users across diverse Caribbean and US markets, iYap required a scalable foundation that could support multiple specialized eCommerce platforms while maintaining consistent user experience, unified customer accounts, and cross-platform loyalty tracking. The vision was to create a "super app" ecosystem where users could shop across multiple verticals, earn and redeem loyalty points universally, make digital payments, and conduct B2B transactions—all within a cohesive digital environment.

The Solution

We developed a massive fintech and eCommerce ecosystem that has become a comprehensive digital commerce platform serving the Caribbean and USA, integrating 100+ platforms and supporting 100,000+ active users across diverse verticals and use cases.

The Diverse eCommerce Platforms component consists of multiple specialized online stores, each tailored to specific products and user needs. iYap Mall provides general retail eCommerce for consumer goods across categories.

iYap Auto creates a specialized marketplace for vehicle sales, connecting buyers and sellers with automotive-specific features like VIN verification, vehicle history, and financing integration. iYapHomes delivers real estate eCommerce enabling property listings, virtual tours, mortgage calculators, and agent connections.

Each platform maintains its own product catalogs, search algorithms, and user experiences optimized for its vertical, while sharing underlying infrastructure and user accounts. This multi-platform approach allows iYap to serve diverse market segments with specialized experiences while maintaining ecosystem cohesion.

The Integrated API Suite provides the technical backbone enabling seamless creation and integration of new eCommerce platforms with payments, loyalty, inventory, delivery, and shipping services.

When iYap launches a new vertical or platform, robust APIs handle payment processing across multiple gateways, loyalty point accrual and redemption, real-time inventory synchronization across platforms, delivery scheduling and tracking, and shipping integration with logistics providers.

This API-first architecture dramatically reduces time-to-market for new platforms and ensures consistency across the ecosystem, allowing iYap to rapidly expand into new verticals without rebuilding core functionality.

The Loyalty & Wallet Services deliver comprehensive loyalty tracking and digital wallet/payment systems supporting the entire ecosystem.

Users earn loyalty points when shopping across any iYap platform—whether buying groceries on iYap Mall, purchasing a car through iYap Auto, or browsing properties on iYapHomes—with points accumulated in a unified loyalty account.

The digital wallet enables users to store payment methods, manage loyalty balances, send peer-to-peer transfers, and make purchases across all platforms. Payment processing integrates with local Caribbean payment gateways and international providers, supporting diverse payment methods including credit cards, bank transfers, and mobile money.

This unified loyalty and wallet infrastructure creates powerful network effects, encouraging users to consolidate their shopping activity within the iYap ecosystem.

The B2B Marketplace provides a dedicated platform for business-to-business trade, integrated with business networks for smooth collaboration. Businesses can discover suppliers, place bulk orders, negotiate terms, manage invoices and payments, and track deliveries—all within the B2B platform.

Integration with business networks enables features like verified business profiles, trade credit management, and collaborative procurement. The B2B marketplace leverages the same underlying infrastructure as consumer platforms but adds business-specific workflows, compliance features, and financial tools.

The platform's success is demonstrated by its massive scale: integrating 100+ eCommerce platforms across diverse verticals and supporting 100,000+ active users conducting transactions, earning loyalty rewards, and accessing financial services across the Caribbean and USA markets.

The Challenge

The primary challenge was architecting an ecosystem that could support 15+ diverse eCommerce platforms with sector-specific requirements while maintaining unified user accounts, consistent user experience, and shared services like payments and loyalty. Each vertical—general retail, automotive, real estate—has unique data models, business logic, and user workflows, yet they needed to operate within a cohesive ecosystem.

Designing abstractions that could accommodate this diversity while avoiding excessive complexity required sophisticated system architecture and careful domain modeling.

Building an integrated API suite that could support seamless creation of new eCommerce platforms while connecting payments, loyalty, inventory, delivery, and shipping required designing APIs that were simultaneously flexible (supporting diverse use cases) and opinionated (ensuring consistency).

The APIs needed to handle complex scenarios like split payments across multiple sellers, loyalty point calculations based on different product categories and promotions, inventory synchronization across platforms with different product lifecycles, and delivery coordination across multiple logistics providers with varying capabilities.

Creating a unified loyalty and wallet system that could track points and payments across 100+ platforms while maintaining real-time accuracy and preventing fraud required sophisticated transaction processing, distributed database design, and security measures.

The system needed to handle high transaction volumes, support multiple currencies (given Caribbean and US markets), prevent double-spending or point manipulation, and provide instant balance updates across platforms.

Developing the B2B marketplace with business-specific features while integrating with the consumer-focused infrastructure required balancing distinct requirements.

B2B transactions involve different payment terms (net-30/60), credit management, bulk pricing, and compliance documentation that don't apply to consumer eCommerce, yet the platform needed to leverage shared services for efficiency.

Scaling to support 100,000+ active users across 100+ platforms while maintaining performance, ensuring 24/7 availability for financial services, and supporting diverse Caribbean and US markets with varying infrastructure quality required distributed cloud architecture, intelligent caching, and resilient design.

The Partnership

Our collaboration with iYap was driven by their ambitious vision to transform digital commerce in the Caribbean and USA through an integrated ecosystem approach.

We worked closely with their leadership to understand market opportunities across verticals, user needs in diverse Caribbean markets, and the technical architecture required to support rapid ecosystem expansion.

The partnership involved comprehensive platform development across multiple specialized eCommerce stores, each requiring deep understanding of its vertical. For iYap Auto, we designed automotive-specific features like vehicle cataloging and financing integration.

For iYapHomes, we built real estate marketplace capabilities including property listings and mortgage calculators. For iYap Mall, we created general retail eCommerce with robust product discovery and catalog management.

We architected and implemented the integrated API suite that enables rapid deployment of new platforms, designing RESTful APIs for payments, loyalty, inventory, delivery, and shipping that balance flexibility with consistency.

Our team built the loyalty and wallet infrastructure that tracks points and processes payments across the entire ecosystem, implementing secure transaction processing, real-time balance management, and fraud prevention.

We developed the B2B marketplace with business-specific workflows while leveraging shared ecosystem services, and built the complete technology stack using PHP Laravel and Vue.js for web platforms, MySQL for scalable data management, and Flutter for cross-platform mobile applications.

The measurable success—integrating 100+ eCommerce platforms and supporting 100,000+ active users—demonstrates how this collaborative approach created not just individual platforms but a thriving digital commerce ecosystem that provides Caribbean and US markets with integrated shopping, payments, loyalty, and B2B services previously unavailable in these regions.

The Tech Stack

We developed the ecosystem using PHP Laravel and Vue.js for web platforms, MySQL for data management, and Flutter for mobile applications. Laravel provides the robust backend framework powering each eCommerce platform, handling business logic, authentication, and the integrated API suite that connects payments, loyalty, inventory, delivery, and shipping services across the ecosystem.

Vue.js delivers dynamic, responsive web interfaces for consumer-facing stores (iYap Mall, iYap Auto, iYapHomes), the B2B marketplace, and administrative dashboards. MySQL ensures reliable, scalable data management for product catalogs, user accounts, transaction records, loyalty points, and inventory across 100+ platforms. Flutter enables unified mobile app development for iOS and Android, providing native performance for mobile wallet, shopping, and loyalty features.

The robust APIs form the ecosystem's backbone, enabling seamless platform creation and integration while connecting eCommerce with payments (supporting multiple Caribbean and international gateways), loyalty tracking (accumulating and redeeming points across all platforms), inventory synchronization (maintaining accurate stock levels), and delivery/shipping coordination (integrating with logistics providers)—all in a scalable architecture that powers the diverse eCommerce platforms, integrated API suite, loyalty and wallet services, and B2B marketplace serving 100,000+ active users across the Caribbean and USA markets.

Travel and expense management system integrated with enterprise ERP

The Need

Novo Nordisk, a global healthcare company, needed to modernize their travel and expense management processes which were creating administrative burden and limiting financial visibility.

Their existing expense control system required manual reconciliation efforts, lacked real-time visibility into department-wise travel spending, and had lengthy bill approval cycles that delayed reimbursements and frustrated employees.

As a multinational pharmaceutical company with employees traveling across multiple cities and countries, Novo Nordisk required sophisticated travel allowance (TA) and daily allowance (DA) logic that could automatically calculate appropriate compensation based on destination cities, duration, and company policies.

The challenge was to build a streamlined TA/DA expense control system that would integrate seamlessly with their existing internal ERP, automating monthly billing workflows, implementing built-in approval logic for better audit compliance and manager oversight, and providing controlled cost visibility with real-time insights into department-wise travel spend.

The goal was to reduce the manual reconciliation efforts consuming finance team resources while accelerating bill approval cycles and enhancing expense tracking accuracy.

The Solution

We built a streamlined TA/DA expense control system that transformed Novo Nordisk's travel and expense management, delivering measurable improvements in efficiency and cost control.

The Custom ERP Extension enhanced Novo Nordisk's internal ERP by integrating city-based travel allowance and daily allowance logic along with automated monthly billing workflows. Rather than replacing their existing enterprise systems, we built a custom module that plugged seamlessly into their ERP architecture, extending its capabilities specifically for travel expense management.

The system maintains comprehensive databases of cities with corresponding TA/DA rates based on company policies, automatically calculates appropriate allowances when employees submit expense claims based on travel destinations and duration, generates monthly billing summaries for finance processing, and synchronizes expense data with the core ERP for consolidated financial reporting.

This integration approach preserved Novo Nordisk's existing ERP investment while adding sophisticated travel expense functionality without disrupting established financial workflows.

The Smarter Bill Approvals feature implements built-in approval logic that controls expense entries for easier audits and manager oversight. The system automatically routes expense claims through appropriate approval hierarchies based on amount thresholds, department structures, and policy compliance.

Built-in validation logic checks expense entries against company policies—flagging claims that exceed allowable rates, require additional justification, or deviate from standard patterns—before they reach managers for approval.

This intelligent routing and validation dramatically reduces the time managers spend reviewing compliant expenses while focusing their attention on exceptions requiring judgment. Audit trails capture complete expense histories including who approved what and when, providing the documentation required for compliance and financial audits.

We delivered Streamlined Processes that reduced manual reconciliation efforts through automation of expense approval and classification. The system automatically categorizes expenses by type (accommodation, meals, transportation, etc.), applies appropriate TA/DA rates based on city and duration, matches expenses to budget codes and cost centers, and generates reconciliation reports that previously required manual compilation.

Finance teams no longer need to manually validate TA/DA calculations, cross-check expense classifications, or reconcile individual claims with budget allocations—the system handles these tasks automatically while flagging exceptions for human review.

The Controlled Cost Visibility capability provides real-time insight into department-wise travel spend, enabling proactive budget management.

Finance leaders and department managers can access dashboards showing current travel spending against budgets, identify departments or teams exceeding travel budgets before period-end, analyze travel patterns to inform policy decisions and negotiate better vendor rates, and generate reports for executive review and strategic planning. This real-time visibility transforms travel expense management from reactive reconciliation to proactive cost control.

The measurable impact has been substantial: achieving 40% reduction in expense processing time and 50% faster bill approval cycle time, dramatically improving employee satisfaction with reimbursement timelines while reducing finance team workload.

The Challenge

The primary challenge was integrating seamlessly with Novo Nordisk's existing internal ERP without disrupting established financial workflows or requiring extensive re-training.

The custom extension needed to plug into their ERP architecture, synchronize data bidirectionally, maintain data consistency across systems, and present a unified user experience that felt native to their ERP environment. Understanding their ERP's data models, APIs, and business logic required close collaboration with Novo Nordisk's IT team and careful technical discovery.

Implementing city-based TA/DA logic that could handle the complexity of international pharmaceutical company travel required maintaining comprehensive databases of cities worldwide with corresponding allowance rates, handling edge cases like multi-city trips or travel across rate zones within single days, accommodating policy changes and rate updates without system downtime, and ensuring calculations were auditable and explainable for compliance purposes.

Building approval logic that was sophisticated enough to enforce policies and route appropriately while remaining flexible enough to accommodate legitimate exceptions required careful business rule design.

The system needed to distinguish between clear policy violations requiring rejection, unusual but potentially valid expenses requiring additional scrutiny, and standard compliant expenses that could be auto-approved—all while maintaining audit trails demonstrating compliance with corporate governance requirements.

Automating monthly billing workflows that previously involved manual finance team processes required understanding existing reconciliation procedures, identifying which steps could be safely automated versus which required human judgment, designing error handling for edge cases and data quality issues, and ensuring the automated workflows produced outputs meeting finance team requirements and audit standards.

Delivering 40% reduction in expense processing time and 50% faster bill approval cycles required not just technical implementation but also change management—helping employees adopt new expense submission practices, training managers on using approval workflows efficiently, and demonstrating to finance teams that automated processes were reliable enough to reduce manual verification.

The Partnership

Our collaboration with Novo Nordisk was built on understanding both their technical ERP architecture and their business processes around travel expense management.

We worked closely with their finance, IT, and travel management teams to map existing workflows, identify pain points, and design solutions that would genuinely improve operations without creating disruption.

The partnership involved comprehensive discovery of their internal ERP system, understanding data models, integration points, and architectural constraints that would inform extension design.

We collaborated with their policy and compliance teams to translate travel allowance policies into automated business logic that could be implemented in software while maintaining necessary flexibility for edge cases.

We focused on seamless integration with existing ERP components, building the custom extension using Laravel and Vue.js for a responsive, modular web interface that would feel familiar to users already working within their ERP ecosystem.

Our team implemented the city-based TA/DA logic, approval workflows, automated billing processes, and real-time reporting dashboards that provide controlled cost visibility.

Throughout development, we prioritized change management and user adoption, providing training for employees on submitting expenses, managers on approval workflows, and finance teams on using automated reconciliation features and reporting tools.

The measurable success—achieving 40% reduction in expense processing time and 50% faster bill approval cycles—demonstrates how this collaborative approach created a solution that genuinely improved operational efficiency while maintaining the audit compliance and financial controls essential for a global pharmaceutical company.

The Tech Stack

We built the custom ERP extension using Laravel for the backend and Vue.js for the responsive, modular web interface. Laravel provides the robust framework for implementing city-based TA/DA calculation logic, approval workflow engines, automated billing processes, and integration with Novo Nordisk's existing ERP components.

Vue.js delivers the dynamic, interactive interface for expense submission, approval management, and financial reporting dashboards. The modular architecture enables seamless integration with existing ERP systems while maintaining clear separation of concerns between the travel expense module and core ERP functionality.

We focused on building APIs and data synchronization mechanisms that ensure expense data flows smoothly between the custom extension and existing ERP components, maintaining data consistency while enabling the specialized travel expense functionality.

The platform delivers the custom ERP extension that integrates city-based TA/DA logic and monthly billing workflows, smarter bill approvals with built-in validation logic for audit compliance, streamlined processes through automation of expense classification and reconciliation, and controlled cost visibility providing real-time department-wise travel spend insights—all working together to achieve 40% reduction in expense processing time and 50% faster bill approval cycles for Novo Nordisk's global operations.

Geospatial platform for climate impact documentation and advocacy

The Need

OXFAM needed a powerful tool to document, analyze, and communicate the impacts of climate change on vulnerable communities across Bangladesh. Climate-induced loss and damage—from flooding and erosion to salinity intrusion and extreme weather events—disproportionately affects marginalized populations, yet this impact often remains invisible to policymakers and international stakeholders.

OXFAM required a web-based spatial data visualization system that could document climate impacts across 100+ vulnerable regions, compile evidence from remote areas where data collection is challenging, and transform raw field data into compelling visual narratives that could influence policy and climate finance decisions.

The challenge was to create a platform supporting real-time geospatial mapping, data uploads from remote field teams using mobile tools like KoboToolbox and SurveyCTO, and interactive reporting that would empower OXFAM and stakeholders to monitor climate impacts, visualize spatial patterns, and advocate for climate justice effectively.

With the need to visualize 50,000+ community data points documenting everything from household displacement to livelihood loss, OXFAM required a comprehensive climate impact tracker that could serve both as an operational monitoring tool and a powerful advocacy platform demonstrating the human cost of climate change.

The Solution

We developed a comprehensive web-based spatial data visualization system that has become a critical tool for OXFAM's climate advocacy and evidence-based action in Bangladesh.

The Climate Impact Tracker provides a web platform specifically designed to map climate change-induced loss and damage using spatial data across Bangladesh.

The system maintains a geospatial database of climate-vulnerable regions, documenting specific impacts including flooding extent and duration, erosion-affected areas, salinity intrusion in agricultural lands, cyclone and storm surge damage, drought impacts on livelihoods, and displacement of communities.

Each impact is geocoded, enabling spatial analysis that reveals patterns—which regions face multiple overlapping climate threats, how impacts change over time, and where interventions are most urgently needed. The tracker transforms abstract climate statistics into concrete, location-specific evidence of how climate change is affecting real communities.

The Real-Time Visualization capability delivers interactive maps and dashboards offering live insights for disaster monitoring and policy action. Stakeholders can access the platform to view current climate impact data visualized on interactive maps showing the geographic distribution of impacts, layer different data types to understand relationships between climate events and community vulnerabilities, zoom into specific regions for detailed assessment, and export visualizations for reports and presentations.

During climate events like floods or cyclones, the real-time visualization enables rapid damage assessment and response coordination. For policy advocacy, the interactive dashboards provide compelling visual evidence supporting OXFAM's calls for climate finance and adaptation support.

The Decision Support System provides tools helping stakeholders assess climate risks and plan mitigation based on localized data.

The platform enables users to identify high-risk areas requiring immediate intervention, compare climate vulnerability across regions to prioritize resource allocation, model future scenarios based on historical impact data, and generate evidence-based recommendations for adaptation strategies.

This transforms the platform from a passive data repository into an active decision support tool that guides OXFAM's program planning and policy advocacy.

The Empowering Marginalized Voices component supports OXFAM's GROW Program by enabling women and youth to engage in climate policy decisions.

The platform captures and visualizes data specifically documenting how climate change affects women and youth, amplifies community voices by mapping local knowledge and experiences, provides evidence that marginalized groups can use in advocacy, and supports participatory processes where communities contribute to data collection and analysis.

This ensures climate policy discussions are informed by the lived experiences of those most affected rather than just top-down expert assessments.

The platform integrates open-source GIS tools, RESTful APIs, and mobile data collection tools (KoboToolbox, SurveyCTO) for seamless, scalable, and secure spatial data management.

Field teams working in remote climate-vulnerable areas use mobile tools to collect geospatial data offline, which automatically uploads to the platform when connectivity is available, ensuring continuous data flow from the most affected communities.

The measurable impact demonstrates the platform's reach: monitoring 100+ climate-vulnerable regions and visualizing 50,000+ community data points, providing unprecedented visibility into climate change impacts across Bangladesh.

The Challenge

The primary challenge was building a geospatial platform capable of handling diverse climate impact data types—from quantitative measurements like flood extent and crop loss to qualitative narratives about livelihood disruption and displacement—while maintaining spatial accuracy and analytical rigor.

Climate impacts manifest differently across regions and communities, requiring flexible data models that could accommodate this diversity while enabling meaningful comparison and aggregation.

Integrating mobile data collection tools like KoboToolbox and SurveyCTO with the geospatial platform required handling various data formats, ensuring geographic coordinates captured in the field were accurate and properly geocoded, managing offline data collection with delayed synchronization, and validating data quality from multiple field teams with varying technical capabilities.

Building robust ETL (Extract, Transform, Load) pipelines that could process incoming field data and update geospatial visualizations reliably was critical for maintaining platform utility.

Creating real-time visualization dashboards that were simultaneously powerful enough for technical users conducting spatial analysis and intuitive enough for policymakers and community advocates without GIS expertise required careful UX design.

The interactive maps needed sophisticated features like layer controls, filtering, and spatial queries while remaining accessible to non-technical users. Balancing analytical depth with usability presented significant design challenges.

Implementing decision support capabilities that could provide actionable insights rather than just data visualization required embedding climate risk assessment models, developing algorithms identifying high-priority intervention areas, and creating reporting templates aligned with policy advocacy needs.

The system needed to bridge the gap between raw field data and the evidence-based recommendations required for policy influence.

Supporting OXFAM's GROW Program by empowering marginalized voices required ensuring the platform could capture and represent community perspectives authentically, designing participation mechanisms that enabled women and youth to contribute meaningfully, and creating visualizations that conveyed the human dimension of climate impacts rather than just statistics.

This required thinking beyond technical data management to consider how technology can support climate justice and inclusive advocacy.

The Partnership

Our collaboration with OXFAM was driven by a shared commitment to climate justice and evidence-based advocacy for vulnerable communities.

We worked closely with their climate change, monitoring and evaluation, and community engagement teams to understand how spatial data visualization could support both operational needs and advocacy objectives.

The partnership involved extensive field engagement to understand data collection workflows, connectivity constraints in remote areas, and the types of climate impact evidence most valuable for policy advocacy.

We consulted with communities participating in data collection to ensure the platform would amplify rather than extract their voices, designing participation features aligned with OXFAM's community-centered approach.

We built the complete technology stack using Vue.js for the reactive frontend with interactive maps and dashboards, PHP Laravel backend with MySQL database for robust spatial data management, and integrated open-source GIS tools for geospatial processing and analysis.

Our team implemented RESTful APIs connecting the platform with mobile data collection tools (KoboToolbox, SurveyCTO), ensuring seamless data flow from field to visualization.

We designed the user experience to serve diverse stakeholders—from OXFAM field staff monitoring climate impacts to policymakers reviewing evidence to communities participating in advocacy. Training and documentation ensured each user group could leverage platform capabilities appropriate to their needs.

The measurable success—monitoring 100+ climate-vulnerable regions and visualizing 50,000+ community data points—demonstrates how this collaborative approach created a platform that genuinely advances climate justice by making the impacts of climate change visible, actionable, and impossible to ignore in policy discussions.

The Tech Stack

We built the platform using Vue.js for the reactive frontend, PHP Laravel backend, and MySQL database, integrated with open-source GIS tools, RESTful APIs, and mobile data collection tools (KoboToolbox, SurveyCTO).

Vue.js delivers interactive maps and dashboards with real-time visualization capabilities, providing responsive interfaces for exploring geospatial climate impact data. Laravel provides the robust backend framework for spatial data management, API services, user authentication, and business logic supporting the climate impact tracker and decision support features.

MySQL with geospatial extensions stores climate impact data, community data points, and spatial boundaries for the 100+ vulnerable regions monitored. Open-source GIS tools including PostGIS for spatial queries, Leaflet or OpenLayers for interactive mapping, and QGIS integration for advanced spatial analysis provide the geospatial processing capabilities essential for climate impact visualization.

RESTful APIs connect the platform with KoboToolbox and SurveyCTO, enabling seamless data flow from mobile data collection in remote areas to the centralized visualization system.

This architecture delivers seamless, scalable, and secure spatial data management supporting the climate impact tracker that maps loss and damage, real-time visualization offering live insights for disaster monitoring, decision support tools helping stakeholders assess climate risks, and empowering marginalized voices features supporting OXFAM's GROW Program—all working together to monitor 100+ climate-vulnerable regions and visualize 50,000+ community data points advancing climate justice in Bangladesh.

Climate finance discovery platform for ERD's International Climate Finance Centre

The Need

GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit) and Bangladesh's Economic Relations Division (ERD) through their International Climate Finance Centre (ICFC) faced a critical challenge in helping stakeholders navigate the complex landscape of international climate finance.

With hundreds of climate funds, financing mechanisms, and project opportunities available globally, government agencies, NGOs, and project developers struggled to identify funding sources aligned with their specific needs, priorities, and capacities.

The fragmented nature of climate finance—spread across multilateral funds, bilateral agencies, green climate mechanisms, and development banks—made it nearly impossible for stakeholders to efficiently discover relevant opportunities, understand eligibility criteria, compare funding terms, and track application pipelines.

ERD's ICFC needed a comprehensive climate finance web portal that could index 500+ climate projects and categorize 100+ funding sources, providing a strategic fund navigator where users could browse, filter, and compare climate funds aligned with Sustainable Development Goals (SDGs) and Nationally Determined Contributions (NDCs).

The challenge was to create a sophisticated information management system with an admin-controlled ecosystem managing projects, pipelines, funds, sectors, districts, and documents, while providing intuitive public-facing tools empowering Bangladesh's climate action community to access climate finance more effectively.

The Solution

✅ Checking against the existing 13-client list...

GIZ is NOT on the list! This is a NEW case study we should create.

Let me create the GIZ Climate Finance Web Portal case study now!

Climate finance discovery platform for ERD's International Climate Finance Centre

The Need

GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit) and Bangladesh's Economic Relations Division (ERD) through their International Climate Finance Centre (ICFC) faced a critical challenge in helping stakeholders navigate the complex landscape of international climate finance. With hundreds of climate funds, financing mechanisms, and project opportunities available globally, government agencies, NGOs, and project developers struggled to identify funding sources aligned with their specific needs, priorities, and capacities. The fragmented nature of climate finance—spread across multilateral funds, bilateral agencies, green climate mechanisms, and development banks—made it nearly impossible for stakeholders to efficiently discover relevant opportunities, understand eligibility criteria, compare funding terms, and track application pipelines. ERD's ICFC needed a comprehensive climate finance web portal that could index 500+ climate projects and categorize 100+ funding sources, providing a strategic fund navigator where users could browse, filter, and compare climate funds aligned with Sustainable Development Goals (SDGs) and Nationally Determined Contributions (NDCs). The challenge was to create a sophisticated information management system with an admin-controlled ecosystem managing projects, pipelines, funds, sectors, districts, and documents, while providing intuitive public-facing tools empowering Bangladesh's climate action community to access climate finance more effectively.

The Solution

We developed a comprehensive climate finance web portal that has become an essential resource for Bangladesh's climate finance community, streamlining discovery and tracking of climate funding opportunities aligned with national priorities.

The Strategic Fund Navigator provides users with powerful tools to browse, filter, and compare climate funds aligned with SDGs and NDCs.

The platform maintains a comprehensive database of international climate finance sources including the Green Climate Fund, Adaptation Fund, Global Environment Facility, bilateral climate finance programs, multilateral development bank climate windows, and private sector climate finance mechanisms.

Users can filter funds by thematic focus (mitigation, adaptation, loss and damage), eligible sectors (renewable energy, agriculture, water, infrastructure), project scale and funding range, alignment with specific SDGs and NDC priorities, and geographic focus or eligibility criteria.

The comparison features enable side-by-side analysis of funding terms, application requirements, timelines, and success rates, empowering users to identify the most appropriate funding sources for their specific climate projects and organizational capacities.

The Admin-Controlled Ecosystem provides a sophisticated role-based backend where administrators manage the entire climate finance knowledge base.

The system handles climate projects tracking proposals, applications, and funded initiatives across Bangladesh, funding pipelines managing the progression of project concepts through development, submission, and approval stages, climate fund databases maintaining detailed profiles of 100+ funding sources with eligibility criteria, application processes, and contact information, sectoral categorization organizing projects and funds by climate action sectors, district-level data enabling geographic analysis of climate finance flows and needs, and document management storing project documents, funding guidelines, application templates, and success stories.

This comprehensive backend ensures the portal remains current, accurate, and relevant as the climate finance landscape evolves.

The Agile-Driven UX Design employed an iterative approach where UX was finalized through wireframing, followed by data modeling and module integration in sprint cycles.

This user-centered design process ensured the portal would genuinely serve the diverse needs of its audience—from government officials seeking large-scale infrastructure financing to community organizations pursuing small grants for local adaptation projects.

Multiple rounds of user testing with actual climate finance practitioners informed interface design, search and filter logic, and information architecture, resulting in a platform that balances sophistication with accessibility.

The Secure API Integration utilizing Vue.js and Laravel stack with token-based authentication, RESTful APIs, and MySQL enables real-time data synchronization across the platform.

The API architecture supports integration with external data sources for updating fund information, connecting with project management systems used by implementing agencies, generating automated reports for ERD leadership and donors, and potentially integrating with national climate finance tracking systems. Token-based authentication ensures secure access control while RESTful design provides flexibility for future enhancements and third-party integrations.

The platform's success is demonstrated by its comprehensive coverage: indexing 500+ climate projects across Bangladesh's climate action landscape and categorizing 100+ funding sources, providing unprecedented visibility into climate finance opportunities and flows.

The Challenge

The primary challenge was organizing the complex, constantly evolving landscape of international climate finance into a coherent, searchable database that would remain useful as funds changed terms, new financing mechanisms emerged, and priorities shifted.

Climate finance involves intricate eligibility criteria, application processes, and funding terms that needed to be captured accurately while remaining understandable to users with varying levels of climate finance expertise.

Building the strategic fund navigator with sophisticated filtering and comparison capabilities required designing a data model that could accommodate the diversity of climate funds—from massive multilateral mechanisms like the Green Climate Fund to smaller bilateral programs with specific geographic or thematic focuses—while enabling meaningful comparison.

The alignment with SDGs and NDCs required mapping funds to these frameworks in ways that were accurate, useful for filtering, and regularly updated as NDCs evolved.

Creating the admin-controlled ecosystem that could manage projects, pipelines, funds, sectors, districts, and documents required building a comprehensive content management system with workflows appropriate for climate finance tracking.

Administrators needed tools to add new funding sources, update existing fund information, track project pipelines from concept through implementation, manage document libraries, and generate reports—all while maintaining data quality and consistency.

Implementing agile-driven UX design that could serve diverse user personas—from technical climate experts to community organization staff seeking funding—required extensive user research, iterative prototyping, and validation testing.

The interface needed to be sophisticated enough for power users conducting detailed fund analysis while remaining accessible to occasional users simply trying to find relevant funding opportunities.

Building secure API integration with token-based authentication and real-time data synchronization required careful security architecture to protect sensitive project information while enabling appropriate data sharing.

The MySQL database needed to handle complex relationships between projects, funds, sectors, districts, and organizations while maintaining query performance for filtering and comparison operations.

The Partnership

Our collaboration with GIZ and ERD's ICFC was driven by a shared commitment to strengthening Bangladesh's access to international climate finance and advancing national climate action.

We worked closely with their climate finance specialists, project developers, and government stakeholders to understand information needs, decision-making processes, and the specific challenges Bangladesh faces in accessing climate finance.

The partnership involved comprehensive research into the international climate finance landscape, cataloging funding sources, understanding application processes, and identifying the information most valuable for Bangladeshi stakeholders.

We consulted with climate project developers to understand their funding search processes, pain points with existing information sources, and desired features for fund discovery and comparison.

We employed an agile-driven UX design process, developing wireframes and prototypes validated through user testing before proceeding to full development.

This iterative approach ensured the portal would genuinely serve user needs rather than imposing theoretical best practices that might not align with actual workflows.

Our team built the complete technology stack using Vue.js for the reactive, dynamic frontend providing the strategic fund navigator and comparison tools, Laravel for the robust backend powering the admin-controlled ecosystem, MySQL for scalable data management of 500+ projects and 100+ funding sources, and RESTful APIs with token-based authentication enabling secure, real-time data synchronization.

We also provided training for ICFC staff on using the admin backend to manage the climate finance knowledge base, ensuring they could maintain and expand the portal independently as Bangladesh's climate finance landscape evolves.

The measurable success—indexing 500+ climate projects and categorizing 100+ funding sources—demonstrates how this collaborative approach created a platform that genuinely strengthens Bangladesh's capacity to access climate finance and advance climate action aligned with SDGs and NDCs.

The Tech Stack

We built the portal using Vue.js for the frontend and Laravel for the backend, with MySQL database and RESTful APIs featuring token-based authentication for secure, real-time data synchronization. Vue.js delivers the dynamic, responsive interface for the strategic fund navigator, providing interactive filtering, comparison tools, and data visualization that help users discover relevant climate funds efficiently.

Laravel provides the robust backend framework for the admin-controlled ecosystem, handling complex business logic for managing projects, pipelines, funds, sectors, districts, and documents with role-based access control ensuring appropriate permissions.

MySQL ensures reliable, scalable data management for 500+ climate projects, 100+ funding sources, and the relationships between funds, projects, SDGs, NDCs, sectors, and districts. RESTful APIs enable modular architecture supporting future integrations with external data sources, project management systems, and national climate finance tracking platforms.

Token-based authentication provides secure API access while enabling flexible client applications. The agile-driven UX design process ensured smooth data modeling, module integration, and real-time synchronization—all working together to deliver the strategic fund navigator for browsing, filtering, and comparing climate funds, admin-controlled ecosystem managing the comprehensive climate finance knowledge base, secure API integration enabling real-time updates, and user-centered interfaces serving Bangladesh's climate finance community in accessing the international climate finance needed to advance national climate action.

Centralized monitoring system for Rohingya and host community humanitarian programs

The Need

CARE Bangladesh needed a comprehensive Management Information System (MIS) for their DFAT IV initiative, managing multiple humanitarian projects supporting Rohingya refugees and host communities in Cox's Bazar.

With programs spanning education, protection, and livelihood support across several implementing partners and locations, CARE faced challenges in data management, monitoring, and reporting. Existing systems were fragmented, with different projects using disparate tools and spreadsheets, making it nearly impossible to gain unified visibility into program performance, beneficiary reach, or impact outcomes.

CARE required a centralized MIS that could streamline data management, monitoring, and reporting across all projects under their Humanitarian Action theme, while enabling efficient tracking of diverse program types—from education initiatives providing learning opportunities to displaced children, to protection programs ensuring safety and rights, to livelihood programs helping communities achieve economic self-sufficiency.

With the goal of onboarding 100,000+ users including beneficiaries, field staff, and program managers, and the need to improve execution speed by 60%, CARE needed a scalable, integrated platform that could unify multiple programs (Nabapallab, Bijoyee, CNHA, DFAT IV) into one coherent data system while integrating with standard humanitarian data collection tools (DIP & IPTT).

The Solution

We designed a centralized MIS for CARE Bangladesh's DFAT IV initiative that transformed how they manage humanitarian programs, delivering measurable improvements in operational efficiency and program visibility.

The Integrated Platform unifies Nabapallab, Bijoyee, CNHA, and DFAT IV programs into one comprehensive data system with DIP (Detailed Implementation Plan) and IPTT (Indicator Performance Tracking Table) tools. Rather than maintaining separate systems for each program, CARE now has a unified platform where all beneficiary data, activity tracking, indicator monitoring, and reporting flows through integrated workflows.

The system maintains program-specific customizations where needed—different indicators for education versus livelihood programs, distinct beneficiary registration forms for Rohingya versus host communities—while enabling cross-program analysis and consolidated reporting.

Integration with standard DIP and IPTT tools ensures compatibility with donor reporting requirements and humanitarian coordination mechanisms, enabling CARE to demonstrate impact using frameworks familiar to USAID, DFAT, and other donors.

The Field-Led Feasibility approach involved on-ground technical analysis by the Kaz team to ensure seamless alignment with NGO operations. Before designing the system, our team spent extensive time in Cox's Bazar observing how CARE's field teams actually work—conducting beneficiary registrations in crowded camps, tracking protection incidents while maintaining confidentiality, monitoring education attendance in temporary learning centers, and managing livelihood programs with intermittent connectivity.

This field-led approach ensured the MIS aligned with operational realities rather than imposing theoretical best practices that would fail in actual humanitarian contexts. The system accommodates offline data collection, handles low-bandwidth environments, supports multiple languages, and includes workflows appropriate for the security and protection considerations inherent in refugee response.

The Live Reporting Engine enables real-time insights, role-based access controls, and asynchronous notification logic. Program managers can access dashboards showing current beneficiary enrollment, activity completion rates, indicator progress against targets, and budget utilization—all updated in real-time as field teams submit data.

Role-based access ensures field staff see information relevant to their locations and programs, sector coordinators access data for their technical areas, and senior management views consolidated organizational performance. Asynchronous notifications alert relevant stakeholders when indicators fall behind targets, when beneficiaries require follow-up services, or when data quality issues need attention, enabling proactive management rather than reactive problem-solving.

The Impact Efficiency Gains demonstrate the platform's effectiveness: achieving 30% faster program execution and 25% fewer delays through digital-first monitoring and evaluation processes.

By replacing manual data compilation, paper-based tracking, and fragmented spreadsheets with integrated digital workflows, CARE dramatically reduced the time between activity implementation and data availability for decision-making. Field teams spend less time on administrative tasks and more time with beneficiaries. Program managers make decisions based on current data rather than outdated reports. Donors receive timely, accurate reporting demonstrating impact.

The platform has achieved significant scale: onboarding 100,000+ users including beneficiaries registered in the system, field staff using it daily, and program managers relying on it for decision-making, while delivering 60% faster execution through streamlined digital processes.

The Challenge

The primary challenge was integrating multiple distinct humanitarian programs (Nabapallab, Bijoyee, CNHA, DFAT IV) with different objectives, indicators, and workflows into a unified platform without losing program-specific functionality.

Each program serves different populations (Rohingya refugees, host communities, or both), tracks different outcomes (education enrollment, protection incidents, livelihood income), and reports to different donors with varying requirements. Creating a unified data model that could accommodate this diversity while enabling meaningful cross-program analysis required sophisticated system architecture.

Building a system appropriate for the humanitarian context in Cox's Bazar presented unique challenges. The refugee camps have limited infrastructure, inconsistent electricity, and unreliable internet connectivity.

Field staff work in challenging conditions with security concerns, protection protocols, and cultural sensitivities that affect how data can be collected and shared. The MIS needed to function reliably in this environment while maintaining the data security and confidentiality essential when working with vulnerable populations.

Implementing field-led feasibility that genuinely aligned with NGO operations required our team to deeply understand humanitarian principles, CARE's organizational culture, and the specific operational constraints of refugee response.

We needed to design workflows that enhanced rather than disrupted established practices, ensuring field staff would adopt the system enthusiastically rather than viewing it as additional bureaucratic burden.

Creating a live reporting engine with real-time insights and role-based access required architecting data flows that could handle asynchronous data collection from multiple field locations with varying connectivity, aggregate data accurately despite timing lags, and update dashboards promptly when connectivity was restored.

The asynchronous notification logic needed to be sophisticated enough to identify genuinely important alerts without overwhelming users with noise.

Delivering 60% faster execution and 30% reduction in delays required not just technical implementation but also change management—training field staff on mobile data collection, helping program managers transition from spreadsheet-based to dashboard-based decision-making, and demonstrating to donors that digital-first M&E actually improved accountability rather than just changing formats.

The Partnership

Our collaboration with CARE Bangladesh was driven by a shared commitment to improving humanitarian response effectiveness for Rohingya refugees and host communities.

We worked closely with their program teams, M&E specialists, and field staff to understand existing workflows, pain points, and the specific requirements of managing complex multi-program initiatives in humanitarian contexts.

The partnership employed a field-led feasibility approach where our team conducted extensive on-ground technical analysis in Cox's Bazar, observing operations, consulting with field staff, and understanding the environmental constraints that would shape system design. This ensured the MIS would align seamlessly with NGO operations rather than creating additional burden.

We built the complete technology stack using .NET Core for the robust backend handling complex humanitarian data management, Angular for the dynamic frontend providing dashboards and reporting interfaces, and Flutter for cross-platform mobile applications enabling offline field data collection.

The platform integrates with open-source technologies for scalability, implements real-time data synchronization when connectivity is available, and adheres to USAID IPTT standards ensuring donor reporting compatibility.

We delivered comprehensive training across user roles and established ongoing support mechanisms ensuring CARE's team could leverage platform capabilities fully as programs evolved.

The measurable success—onboarding 100,000+ users and achieving 60% faster execution with 30% fewer delays—demonstrates how this collaborative, field-led approach created a platform that genuinely improved CARE's capacity to serve vulnerable populations while meeting donor accountability requirements.

The Tech Stack

We built the centralized MIS using .NET Core for the backend, Angular for the web frontend, and Flutter for mobile applications. .NET Core provides the robust, scalable framework for managing complex humanitarian data including beneficiary records, activity tracking, indicator monitoring, and financial management across multiple programs (Nabapallab, Bijoyee, CNHA, DFAT IV). Angular delivers the responsive, dynamic web interface for the live reporting engine, providing program managers with real-time dashboards, role-based access controls, and interactive data visualization.

Flutter enables cross-platform mobile app development for iOS and Android, providing field staff with offline-capable data collection tools that synchronize when connectivity is available—essential for operating in refugee camps with limited infrastructure.

The platform leverages open-source technologies for scalability and cost-effectiveness while implementing real-time data synchronization ensuring dashboards update promptly as field data arrives. Integration with standard DIP and IPTT tools ensures compatibility with USAID reporting requirements.

Asynchronous notification logic alerts stakeholders proactively when attention is needed. The architecture delivers the integrated platform unifying multiple programs into one data system, field-led feasibility ensuring seamless NGO operations alignment, live reporting engine providing real-time insights, and the digital-first M&E processes that achieved 60% faster execution, 30% reduced delays, and enabled CARE Bangladesh to effectively serve 100,000+ users across their humanitarian programs supporting Rohingya refugees and host communities.

Visual learning and communication tools for rural community development

The Need

World Vision Bangladesh's livelihood and confidence-building programs for ultra-poor families faced a critical challenge in knowledge retention and behavior change.

Traditional training methods relying on text-heavy materials and verbal instruction proved ineffective in rural communities where literacy levels vary, attention spans during long training sessions wane, and complex social messages about nutrition, healthcare, education, and dignity often fail to translate into sustained behavior change.

World Vision needed innovative visual learning tools that could communicate key social messages through relatable, culturally appropriate storytelling that resonated with rural audiences.

The challenge was to create educational materials that would enhance knowledge retention during field training sessions, make complex ideas accessible to learners with varying literacy levels, engage audiences emotionally to drive behavior change, and remain practical for field workers to use in resource-constrained rural settings.

With the goal of producing 15,000+ artworks and animations and conducting 300+ confidence-building sessions, World Vision required a comprehensive suite of visual storytelling tools, flipcharts, animations, and behavioral change materials specifically designed for rural uplift and community transformation.

The Solution

We developed a comprehensive suite of visual learning and communication tools that transformed how World Vision delivers training and messaging to ultra-poor rural families, significantly improving engagement and knowledge retention.

The Visual Storytelling for Impact creates original illustrations designed to communicate key social messages through relatable, rural storytelling. Rather than generic stock images or abstract graphics, we crafted custom artwork depicting scenarios, characters, and contexts familiar to rural Bangladeshi communities.

The illustrations tell stories about nutrition—showing mothers preparing nutritious meals with locally available ingredients; healthcare—depicting families seeking preventive care and following treatment protocols; education—illustrating children attending school and parents supporting learning; and dignity—showing community members standing up for their rights and participating in decision-making.

This culturally grounded visual storytelling makes abstract concepts concrete and memorable, helping training messages resonate emotionally and stick in participants' minds long after sessions end.

The Flipcharts & Portable Aids component delivers custom flipcharts created for ease of use in field training, designed to be light, visual, and effective in retention. Unlike bulky posters or equipment-dependent presentations, these portable flipcharts enable World Vision's field workers to conduct engaging training sessions anywhere—under trees, in community centers, or in participants' homes.

Each flipchart page combines compelling visuals with minimal text, structured to guide trainers through key learning points while keeping participants visually engaged. The sequential page-by-page format supports structured storytelling, building concepts progressively while maintaining attention.

The durable, weather-resistant materials withstand the rigors of field use, and the compact design enables trainers to carry multiple flipcharts covering different topics without logistical burden.

The Animations & Drama Videos create short animated films and dramatizations used to simplify complex ideas and engage rural learners. Animation enables depicting scenarios that would be difficult or expensive to film—showing proper handwashing techniques, illustrating how diseases spread, demonstrating agricultural best practices, or visualizing the long-term benefits of girls' education.

The drama videos use relatable characters and situations to explore social issues like child marriage, domestic violence, or economic empowerment, presenting positive role models and behavior change pathways. These visual media work effectively even with audiences with limited literacy, cross language barriers through visual communication, and create emotional engagement that drives behavior change more effectively than didactic instruction.

The Behavioral Change Materials provide tools specifically tailored to empower ultra-poor families by boosting dignity, nutrition, healthcare, and education awareness. These materials go beyond information provision to support genuine behavior transformation. Nutrition materials help families identify affordable, nutritious foods and prepare balanced meals.

Healthcare materials demystify preventive care and treatment adherence. Education materials help parents understand the value of schooling and how to support children's learning. Dignity materials empower families to advocate for themselves, participate in community decisions, and access services and rights. All materials employ visual storytelling, relatable scenarios, and action-oriented messaging that moves audiences from awareness to behavior change.

The measurable impact demonstrates the project's scale: creating 15,000+ artworks and animations providing visual content for diverse training topics, and supporting 300+ confidence-building sessions where these tools enhanced learning and drove behavior change among ultra-poor rural families.

The Challenge

The primary challenge was creating visual content that would genuinely resonate with rural audiences while effectively communicating complex social messages about health, nutrition, education, and rights.

This required deep cultural understanding—knowing which visual metaphors work, which characters audiences identify with, which scenarios feel authentic versus foreign, and which artistic styles convey appropriate tone. Getting this wrong could result in materials that confuse, offend, or simply fail to engage.

Designing flipcharts that balanced visual appeal with practical field usability required careful consideration of format, materials, and content structure.

The flipcharts needed to be visually compelling enough to maintain attention, structured clearly enough for trainers with varying facilitation skills to use effectively, durable enough to withstand field conditions, and portable enough for field workers traveling on foot or motorcycle to remote communities.

Creating animations and drama videos that simplified complex ideas without oversimplifying or patronizing required skilled scriptwriting, character development, and production.

The animations needed to work for audiences unfamiliar with animated media, use visual language that translated across literacy levels, and tackle sensitive topics (child marriage, domestic violence, healthcare decisions) with appropriate cultural sensitivity while still driving behavior change messaging.

Developing behavioral change materials that would empower ultra-poor families rather than just inform them required understanding the psychology of behavior change, the specific barriers families face (economic, social, cultural), and how visual storytelling could support genuine transformation. Materials needed to build confidence and agency, not just transmit information.

Producing 15,000+ artworks and animations while maintaining quality, cultural appropriateness, and message effectiveness required efficient creative production workflows, rigorous quality control, and close collaboration with World Vision's program teams who understood community needs and could validate content before deployment.

The Partnership

Our collaboration with World Vision Bangladesh was driven by a shared commitment to improving the lives of ultra-poor rural families through effective education and behavior change communication.

We worked closely with their program teams, field trainers, and community engagement specialists to understand learning needs, cultural contexts, and the specific social messages requiring visual communication.

The partnership involved extensive community consultation to ensure visual content would resonate authentically.

We reviewed existing training approaches to identify where visual storytelling could enhance effectiveness, conducted iterative design reviews with World Vision staff and community representatives to validate content, and field-tested materials in actual training sessions to refine based on real-world feedback.

Our creative team produced the comprehensive suite of visual assets including original illustrations for 15,000+ artworks depicting scenarios across nutrition, healthcare, education, and dignity topics; custom flipcharts optimized for field training with durable construction and trainer-friendly formats; animated films simplifying complex ideas through engaging visual storytelling; drama videos presenting relatable behavior change scenarios; and behavioral change materials specifically designed to empower ultra-poor families.

We also provided guidance on using visual tools effectively in training, helping World Vision's field staff leverage illustrations, flipcharts, and videos to maximize engagement and knowledge retention.

The measurable success—creating 15,000+ artworks and animations and supporting 300+ confidence-building sessions—demonstrates how this collaborative approach created visual learning tools that genuinely enhanced World Vision's capacity to drive behavior change and improve lives in rural Bangladesh.

The Tech Stack

This project primarily involved creative services rather than software development, utilizing animation, digital artwork, visual storytelling, flipchart design, and training tool development.

Our creative team employed professional design and animation software to produce the 15,000+ artworks and animations, including illustration tools for creating culturally appropriate original artwork depicting rural scenarios, characters, and contexts; animation software for producing short films that simplify complex ideas through engaging visual storytelling; video production tools for creating drama videos with relatable behavior change scenarios; and print design applications for developing flipcharts optimized for field training with visual clarity, durability, and ease of use.

The comprehensive creative output includes visual storytelling assets communicating key social messages through relatable rural narratives, custom flipcharts providing portable training aids that are light, visual, and effective for retention, animations and drama videos engaging rural learners and simplifying complex ideas, and behavioral change materials empowering ultra-poor families by boosting dignity, nutrition, healthcare, and education awareness—all designed specifically for the cultural context, literacy levels, and learning preferences of rural Bangladeshi communities, enabling World Vision to conduct 300+ confidence-building sessions with enhanced engagement and knowledge retention.

High-availability telecom eCommerce platform for product sales and account services

The Need

Robi Axiata, one of Bangladesh's largest mobile network operators serving millions of subscribers, needed a robust online store to manage telecom product sales and account services at massive scale.

Their existing digital commerce infrastructure couldn't handle the demanding requirements of telecom eCommerce—where product offerings change rapidly with new devices and plans launching frequently, promotional campaigns drive massive traffic spikes, and customers expect 24/7 availability for purchasing devices, activating services, and managing accounts.

Robi required a high-availability eCommerce platform capable of supporting 1,000,000+ monthly active users with 100% platform uptime guaranteed, as even brief outages would result in significant revenue loss and customer dissatisfaction.

The challenge was to build a telecom eCommerce platform that could handle concurrent users during flash sales and campaign launches, adapt quickly to evolving offers and marketing needs through customized back-office tools, provide integrated analytics for real-time insights into platform performance, and maintain seamless operation under heavy load while supporting both product sales (smartphones, modems, accessories) and account services (plan activations, recharges, upgrades).

With telecom customers expecting instant gratification and competitors just a click away, Robi needed an enterprise-grade platform that would never go down and always perform.

The Solution

We developed a high-availability telecom eCommerce platform that has become the cornerstone of Robi Axiata's digital sales strategy, reliably serving over 1,000,000 monthly active users with guaranteed 100% uptime.

The Telecom eCommerce Platform delivers a high-availability online store specifically built for Robi Axiata to manage telecom product sales and account services.

The platform handles diverse product categories including smartphones from multiple manufacturers, mobile broadband modems and routers, SIM cards and starter packs, accessories like chargers and cases, and digital products like plan activations and service upgrades.

Account services enable customers to view and manage their Robi accounts, check usage and billing, recharge prepaid accounts, upgrade to new plans, activate add-on services, and access customer support—all integrated within the eCommerce experience.

The high-availability architecture ensures customers can purchase products and manage accounts 24/7 without interruption, critical for maintaining competitive advantage in Bangladesh's highly competitive telecom market.

The Scalable Performance component implements robust system architecture designed to support high numbers of concurrent users with seamless uptime.

The platform employs load balancing distributing traffic across multiple servers to prevent any single point of failure, database replication ensuring data availability and query performance even under heavy load, caching strategies reducing database load and accelerating page load times, auto-scaling capabilities automatically adding resources during traffic spikes, and redundant infrastructure with failover mechanisms ensuring continuous operation even if individual components fail.

This architecture enables the platform to handle normal operations comfortably while scaling seamlessly during promotional campaigns that drive traffic surges—flash sales, new device launches, or major marketing events—without performance degradation or downtime.

The Customized Back Office provides tailored inventory and admin tools enabling Robi's team to quickly adapt to new offers, marketing campaigns, and operational changes.

The back-office system includes inventory management tracking stock levels across warehouses and retail locations, product catalog administration for adding new devices, updating specifications, and managing variants, pricing and promotion engines for configuring discounts, bundle offers, and flash sales, order management workflows for processing purchases, coordinating deliveries, and handling returns, customer service tools for managing accounts, resolving issues, and tracking support tickets, and content management for updating banners, landing pages, and product descriptions.

This flexibility ensures Robi can respond rapidly to market opportunities—launching new device offers within hours, adjusting pricing in response to competition, or creating targeted promotions for specific customer segments—without requiring technical development cycles.

The Integrated Analytics feature provides built-in usage tracking and reporting for real-time insights into platform performance.

Dashboards show key metrics including transaction volumes and values, conversion rates by product category, traffic sources and user journeys, popular products and search terms, cart abandonment rates and friction points, and system performance metrics.

These analytics enable data-driven decision-making, helping Robi optimize product offerings, improve user experience, identify technical issues proactively, and measure campaign effectiveness.

The platform's success is demonstrated by its massive scale and reliability: serving 1,000,000+ monthly active users while maintaining 100% platform uptime guaranteed, ensuring Robi's digital commerce operations never falter even as the business grows and customer expectations rise.

The Challenge

The primary challenge was architecting a platform that could guarantee 100% uptime while serving 1,000,000+ monthly active users—a reliability requirement that demands sophisticated infrastructure, redundancy, monitoring, and operational practices.

Even brief outages would impact revenue, damage brand reputation, and drive customers to competitors, making high availability non-negotiable rather than aspirational.

Building scalable performance that could handle massive traffic spikes during promotional campaigns required careful capacity planning and elastic architecture.

Telecom flash sales for popular devices can drive traffic surges of 10x or more within minutes, and the platform needed to scale smoothly without crashes, slowdowns, or transaction failures. Balancing cost-efficiency during normal operations with over-provisioning for peak load scenarios presented significant architectural challenges.

Creating a customized back office that was flexible enough to accommodate rapidly changing telecom offers while remaining user-friendly for non-technical staff required sophisticated admin interface design.

Telecom products involve complex attributes (device specifications, network compatibility, plan terms), dynamic pricing (promotional rates, bundle discounts, loyalty pricing), and frequent updates (new devices, plan changes, regulatory requirements). The back office needed to support this complexity without becoming overwhelming or error-prone.

Implementing integrated analytics that could provide real-time insights from massive transaction volumes while maintaining platform performance required careful data architecture.

Analytics queries on large datasets can impact application performance if not properly isolated, yet business users needed current data for decision-making. Building analytics infrastructure that delivered timely insights without compromising customer-facing performance required technical sophistication.

Ensuring seamless account services integration connecting the eCommerce platform with Robi's billing systems, customer databases, and service provisioning platforms required robust API design and careful handling of sensitive customer data.

Account management operations needed to be secure, reliable, and instant, as service activation delays or billing errors directly impact customer satisfaction.

The Partnership

Our collaboration with Robi Axiata was driven by understanding both their ambitious growth objectives and the technical demands of telecom eCommerce at scale.

We worked closely with their digital commerce, IT, marketing, and customer service teams to design a platform that would serve business needs while meeting enterprise reliability standards.

The partnership involved comprehensive requirements analysis understanding product categories, account services, promotional strategies, and operational workflows that would shape platform design.

We architected the scalable infrastructure with redundancy, load balancing, and failover capabilities ensuring 100% uptime even during peak demand.

We designed and developed the customized back office with input from Robi's merchandising and marketing teams, ensuring admin tools would support their actual workflows for managing inventory, creating promotions, and responding to market dynamics.

The integrated analytics were designed to surface the metrics most valuable for business decision-making while maintaining technical performance.

Our team built the complete technology stack implementing the scalable architecture, eCommerce functionality, account services integration, back-office tools, and analytics infrastructure.

We also provided ongoing support and optimization ensuring the platform continues to meet performance and availability targets as Robi's business grows.

The measurable success—serving 1,000,000+ monthly active users while maintaining 100% platform uptime—demonstrates how this collaborative approach created an enterprise-grade eCommerce platform that reliably supports Robi Axiata's digital sales strategy while delivering the performance, flexibility, and insights needed for competitive advantage in Bangladesh's dynamic telecom market.

The Tech Stack

We built the platform using scalable architecture and customized back-office tools for inventory and campaign management, with integrated analytics for real-time reporting. The scalable architecture employs load balancing, database replication, caching, auto-scaling, and redundant infrastructure ensuring the platform supports 1,000,000+ monthly active users with 100% uptime guaranteed.

The customized back office provides Robi's team with tailored tools for managing telecom product inventory (devices, SIMs, accessories), configuring pricing and promotions that change frequently, processing orders and coordinating fulfillment, and updating content for marketing campaigns—enabling quick adaptation to new offers and operational changes without technical dependencies.

Integrated analytics built into the platform provide real-time usage tracking and performance insights including transaction volumes, conversion rates, popular products, user behavior patterns, and system health metrics—empowering data-driven decision-making.

The platform delivers the telecom eCommerce functionality managing product sales and account services, scalable performance with robust architecture supporting high concurrent users, customized back-office tools enabling operational agility, and integrated analytics providing real-time insights—all working together to serve 1,000,000+ monthly active users reliably while maintaining the 100% uptime essential for Robi Axiata's digital commerce operations in Bangladesh's competitive telecom market.

Emergency response and volunteer coordination app for urban disaster management

The Need

The British Red Cross needed a digital solution to enhance their emergency response capabilities in Dhaka's densely populated urban zones where rapid coordination between volunteers, emergency services, and affected communities can mean the difference between life and death.

Traditional emergency response coordination relying on phone calls, text messages, and manual dispatch created delays, miscommunication, and incomplete situational awareness.

Urban volunteers—community members trained in first aid and emergency response—struggled to receive timely alerts about incidents in their areas, understand the nature and severity of emergencies, locate resources and coordinate with other responders, and navigate efficiently to incident locations.

The British Red Cross required a mobile app enabling urban volunteers to report incidents instantly with location data, receive FSCD (Fire Service and Civil Defence)-validated real-time alerts about emergencies requiring response, access GIS-powered response maps showing incident locations, available resources, and optimal routes, and coordinate effectively with other volunteers and official emergency services.

With the goal of achieving 100% FSCD-validated response and generating 10,000+ real-time incident alerts, the British Red Cross needed a comprehensive emergency response platform that would transform volunteer coordination from reactive, chaotic phone-tree mobilization to proactive, digitally-coordinated rapid response.

The Solution

We developed a comprehensive emergency alarm app that transformed how the British Red Cross coordinates volunteer response in Dhaka's critical urban zones, significantly improving emergency response speed and effectiveness.

The Smart Emergency Response capability provides a mobile app enabling urban volunteers to report incidents and receive FSCD-validated real-time alerts with GIS-powered response maps.

When volunteers witness emergencies—fires, building collapses, medical emergencies, accidents, or disasters—they can instantly report incidents through the app, capturing location via GPS, describing the situation through structured forms or photos, indicating severity and resource needs, and transmitting reports immediately to British Red Cross coordination centers.

The system validates reports with FSCD (Fire Service and Civil Defence), ensuring alerts sent to other volunteers represent genuine emergencies rather than false alarms or duplicate reports. Once validated, real-time alerts notify nearby volunteers through push notifications, providing incident details, location, and resource requirements.

This instant, validated alerting enables rapid volunteer mobilization—transforming response times from potentially hours (phone-tree coordination) to minutes (instant app notifications).

The GIS-Driven Coordination feature delivers live maps showing local hazards, risks, and resources for fast, informed decision-making in critical urban zones.

The interactive maps display current incident locations with real-time updates as situations evolve, available resources including ambulances, fire trucks, Red Cross vehicles, and medical supplies, volunteer locations showing who's nearby and available for deployment, hazard information like flood-prone areas, unstable structures, or traffic congestion, and optimal routing calculating fastest paths considering current traffic and road conditions.

This spatial intelligence enables volunteers to understand situations comprehensively before arriving, coordinate with others to avoid duplication or gaps, and make informed decisions about resource needs and response priorities.

Incident commanders gain situational awareness impossible with traditional coordination methods, seeing the complete picture of ongoing responses across urban zones.

The End-to-End Digital Platform includes a native Android app for volunteers, RESTful backend built on ASP.NET Core, AWS-hosted APIs ensuring reliability and scalability, RDS MySQL database maintaining incident records and volunteer data, and a secure web admin panel for British Red Cross staff.

The admin panel enables incident management reviewing and validating incoming reports, volunteer management tracking availability, skills, and deployment history, resource tracking monitoring equipment and vehicle locations, analytics and reporting measuring response times and volunteer effectiveness, and system configuration managing alert parameters and coordination rules.

This comprehensive platform architecture ensures reliable operation during emergencies when system failures would have catastrophic consequences.

The Digitized Volunteer Deployment capability streamlines management and coordination of volunteers across Dhaka for rapid emergency responses.

The system maintains volunteer profiles with skills, certifications, availability, and location data, automatically identifies appropriate responders based on proximity, skills, and availability when incidents are reported, sends targeted deployment requests to selected volunteers, tracks volunteer acceptance and arrival times, and coordinates team formation when incidents require multiple responders. This intelligent deployment replaces manual phone-tree coordination with automated, optimized volunteer mobilization.

The platform's success is demonstrated by its impact: achieving 100% FSCD-validated response ensuring every alert represents a genuine emergency, and generating 10,000+ real-time incident alerts enabling rapid volunteer mobilization across Dhaka's urban zones.

The Challenge

The primary challenge was building a system that could operate reliably during actual emergencies when internet connectivity may be disrupted, power may be unstable, and system loads may spike as multiple incidents occur simultaneously.

The app needed offline capabilities for core functions, robust synchronization when connectivity was restored, and infrastructure resilient to the very disasters it was designed to help coordinate responses to.

Integrating with FSCD for incident validation required establishing technical and operational coordination with government emergency services, designing APIs or data exchange mechanisms for sharing incident reports, implementing validation workflows that added verification without introducing unacceptable delays, and ensuring system reliability as volunteer reports depended on external validation services remaining available.

Building GIS-driven coordination with live maps showing hazards, risks, and resources required integrating geospatial data from multiple sources—basemaps, hazard databases, traffic data, resource tracking systems—and rendering complex map layers performantly on mobile devices with varying capabilities.

The maps needed to update in real-time as incidents evolved, volunteers moved, and resources were deployed, requiring efficient data synchronization and client-side rendering.

Creating intuitive mobile interfaces that volunteers could use effectively during high-stress emergency situations required extensive UX research and testing.

The app needed to be simple enough for volunteers to report incidents quickly without training, yet sophisticated enough to capture necessary details for effective response coordination. Balancing simplicity with information richness presented significant design challenges.

Implementing digitized volunteer deployment that intelligently identified appropriate responders required understanding volunteer skills, certifications, availability patterns, and geographic coverage, then designing algorithms that could make rapid deployment decisions considering multiple factors.

The system needed to avoid over-deploying to some incidents while under-deploying to others, balance workload across volunteers, and respect availability preferences while ensuring adequate response capacity.

The Partnership

Our collaboration with the British Red Cross was driven by a shared commitment to saving lives through improved emergency response coordination in Dhaka's vulnerable urban communities.

We worked closely with their emergency response teams, volunteer coordinators, and FSCD partners to understand coordination challenges, volunteer workflows, and the specific requirements of urban disaster response.

The partnership involved extensive consultation with volunteers to understand their needs, test app prototypes in training scenarios, and refine interfaces based on feedback from those who would use the system during actual emergencies.

We also coordinated with FSCD to establish incident validation workflows and technical integration mechanisms.

We built the complete end-to-end digital platform including the native Android app providing volunteers with incident reporting, alert receiving, and GIS-powered navigation, the RESTful backend built on ASP.NET Core hosted on AWS ensuring scalability and reliability, the RDS MySQL database maintaining incident records, volunteer profiles, and resource data, and the secure web admin panel enabling British Red Cross staff to manage the system and coordinate responses.

We implemented GIS integration providing live hazard and resource mapping, designed the FSCD validation workflows ensuring alert authenticity, and created the intelligent volunteer deployment algorithms optimizing responder mobilization.

The measurable success—achieving 100% FSCD-validated response and generating 10,000+ real-time incident alerts—demonstrates how this collaborative approach created a platform that genuinely enhances the British Red Cross's capacity to save lives and coordinate effective emergency responses in Dhaka's critical urban zones.

The Tech Stack

We built the platform using a native Android app for volunteers, RESTful backend on ASP.NET Core hosted on AWS, RDS MySQL database, and a secure web admin panel.

The native Android app provides volunteers with optimized mobile experience for reporting incidents, receiving real-time alerts, accessing GIS-powered maps, and coordinating with other responders—with offline capabilities for core functions ensuring usability even when connectivity is disrupted. ASP.NET Core delivers the robust, scalable backend handling incident reporting, FSCD validation workflows, alert distribution, GIS data processing, and volunteer deployment logic.

AWS hosting ensures reliability and scalability essential for emergency services that must remain available during disasters when system loads may spike. RDS MySQL provides managed, backed-up database services for critical incident records, volunteer profiles, resource tracking, and historical data. The secure web admin panel built for British Red Cross staff enables incident management, volunteer coordination, resource tracking, and system administration with role-based access controls.

GIS integration provides live mapping of hazards, risks, and resources supporting fast, informed decision-making. The platform delivers smart emergency response with mobile incident reporting and FSCD-validated real-time alerts, GIS-driven coordination with live maps for situational awareness, end-to-end digital infrastructure ensuring reliable operation, and digitized volunteer deployment streamlining responder mobilization—all working together to achieve 100% FSCD-validated response and generate 10,000+ real-time incident alerts enhancing rapid emergency response and volunteer coordination in Dhaka's critical urban zones.