Empathy, Technology, and Impact: How Kaz Software Supports CARE’s DFAT IV Project for Rohingya and Host Communities

The team that excels in software making for ngos in Bangladesh

The mission of CARE has always been about more than just service—it’s about creating meaningful, lasting change for some of the most vulnerable populations in the world. Through their tireless work in regions facing immense challenges, CARE has consistently delivered programs designed to uplift and empower. One such project is the Centrality of Protection in Protracted Crises, or DFAT IV, which focuses on the Rohingya community and host community through initiatives in learning, protection, and livelihood. This project is based in Cox’s Bazar—the world’s largest refugee settlement—and falls under CARE’s broader Humanitarian Action theme as part of their CARE 203 vision. In partnership with Kaz Software, this project is advancing the impact of technology for improved service quality and delivery, highlighting the powerful alliance between NGOs and tech solutions.

team meeting - Kaz Software and care bangladesh - discussion points on streamlining ngo operations with the help of technology

The Role of CARE in the DFAT IV Project: Empathy at the Core

CARE’s commitment to service quality and delivery is central to their work, and the DFAT IV project is a key example of this dedication. For the Rohingya and host communities, access to education, protection, and livelihood programs can mean the difference between surviving and thriving. CARE recognizes that these communities, displaced by conflict and living under challenging conditions, need more than basic relief—they need sustainable solutions.

At the heart of CARE’s work is empathy. CARE understands the challenges faced by these communities on a deeply human level. From the trauma of displacement to the daily struggle for survival, CARE’s approach is to ensure that every program respects the dignity of individuals while delivering practical support. In this context, the DFAT IV project is a beacon of hope, offering structured programs that uplift through education, safeguard through protection, and empower through livelihood opportunities. The Humanitarian Action theme guides these initiatives, underscoring CARE’s dedication to providing immediate assistance while promoting long-term resilience.

CARE's MIS designed to streamline data for multiple projects - by Kaz Software

The Power of Technology: 20% Tech, 100% Impact

Technology is enabling NGOs like CARE to amplify their efforts in ways that were unimaginable just a few years ago. In the DFAT IV project, technology plays a critical role in improving service quality and enabling more efficient program management. One of the standout features is CARE’s centralized Management Information System (MIS), designed to streamline data from multiple projects, including Nabapallab, Bijoyee, CNHA, and now, DFAT IV.

The introduction of the CARE Track MIS system has already shown promising results. It allows CARE to manage detailed implementation plans (DIP) and reporting tools such as the IPTT, a USAID-approved standard for monitoring and evaluation. The centralized platform ensures that data across different programs can be aggregated, analyzed, and actioned upon efficiently.

Here’s why technology matters: Real-world data shows that NGOs implementing tech-enabled systems for Monitoring & Evaluation (M&E) see a 30% increase in operational efficiency and a 25% reduction in project delays due to real-time tracking and reporting capabilities. For CARE, this means faster, more accurate insights into program outcomes, allowing them to pivot when needed and ensure their resources are utilized effectively.

Kaz Software’s Role in Advancing NGO Tech Solutions

Kaz Software’s impact on the DFAT IV project and CARE’s broader mission cannot be understated. As a key partner, Kaz Software deployed a team led by their Director of Engineering, Mr. Akash, to conduct an in-depth feasibility analysis on the ground in Cox’s Bazar. This crucial step was essential in determining how the DFAT IV project could integrate seamlessly with CARE’s existing systems and align with ongoing initiatives like Nabapallab, Bijoyee, and CNHA.

Kaz Software’s expertise in developing high-quality tech solutions has paved the way for the creation of the CARE Track system, an MIS platform that will serve as a centralized hub for all CARE projects’ M&E and onboarding purposes. The system's flexibility ensures that it can be expanded and adapted as CARE’s needs evolve, with DFAT IV being the latest project to benefit from its capabilities.

By leveraging open-source technology and building scalable, user-friendly platforms, Kaz Software ensures that CARE can focus on what matters most—delivering quality service and care to the communities they serve. The impact of this tech partnership means that CARE can now manage multiple programs simultaneously, tracking key metrics like DIP and IPTT, and ensuring they meet international reporting standards.

care is one in our belt among many - Kaz Software efforts for the ngos in bangladesh

A Partnership Built on Shared Vision and Mission

At Kaz Software, we care deeply about being an ally to NGOs, aligning ourselves with their mission and vision. For us, this is more than just a technical partnership—it’s a commitment to making a meaningful difference in the world. CARE’s DFAT IV project exemplifies this shared vision, with our technology acting as a catalyst for impact.

As part of our commitment, Kaz Software is dedicated to developing solutions that not only meet the immediate needs of NGOs but also empower them to think long-term. We understand the challenges they face—whether it’s managing multiple projects, reporting to stakeholders, or ensuring efficient service delivery—and we’re here to help solve these challenges through cutting-edge, tailored technology.

In CARE’s DFAT IV project, as with many others, we see the potential to transform lives, and we are proud to contribute to that vision. Together, CARE and Kaz Software are creating sustainable, tech-enabled solutions that drive real-world impact, proving that when empathy and technology combine, the possibilities are endless.

Conclusion: Empowering NGOs with Technology

The DFAT IV project by CARE, supported by Kaz Software, is a testament to how technology and empathy can work hand in hand to create powerful outcomes for marginalized communities. As the project unfolds, the centralized CARE Track system will continue to be a vital tool in ensuring the success of these life-changing programs. Kaz Software remains committed to being an ally to CARE and other NGOs, ensuring that their missions are supported by the very best in tech solutions. Together, we are making an impact—one community at a time.